Capital One reviews

3.6

59% would recommend to a friend

(18,912 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

62% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,912 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
1.0
Nov 17, 2023

I used to love Cap One, but if you are looking for a job here, I would stay away

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great teammates, hybrid work environment, good tech stack to work on. The people (not the leadership) that you work with are great. I have rarely met anyone working here that I did not enjoy working with. In your teams, there seems to be a lot of concern for your work and well being. Sadly, that does not continue up the chain to leadership. As a hybrid company, offices are 'closed' on Monday and Friday, and you have to be in at least 2 of the other days a week, which is not a terrible situation. The technology being utilized at Cap One is great, and offers a lot of opportunity to learn or enhance your skills.

Cons

'Quiet' layoffs, cut throat stack ranking, too much favoritism in promo panels. Cap One laid off ~1k people in January of 2023, and I assume it must have not fared well in the PR world, so they decided to quietly lay people off by using the stack ranking to manage them out instead. Many people who did fine work got pushed into a 'Below Strong' category at mid year, and where that used to get a coaching plan to get back to strong, every one of those people (15% of the company) got PIP's, which they were not going to come back from. They just did the same thing at end of year. Picture losing 25% of your employees, not to attrition, but no mention of a layoff.

1.0
Nov 2, 2023
Recommend
CEO approval
Business Outlook

Pros

-Decent TC, and Benefits -Good name on resume -Nothing good besides that

Cons

-Strong PIP Culture -Performance Management is toxic -No WLB -LT promotes favorites over hard workers -Shortcomings are emphasized and achievements are downplayed

2.0
Oct 4, 2023
Recommend
CEO approval
Business Outlook

Pros

Good package, hybrid work options, nice benefits

Cons

Capital One went from best place to work to worst place to work in 2023. Monthly layoffs, bad culture, understaffed teams, spineless upper management, bad hr policies are the main reasons for this change.

Viewing 271 - 273 of 18,912 Reviews

Glassdoor has 21,291 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.