Chubb reviews

3.6

64% would recommend to a friend

(3,818 total reviews)
avatar

Evan Greenberg

69% approve of CEO

62% positive business outlook

Chubb has an employee rating of 3.6 out of 5 stars, based on 3,818 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chubb employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

4K reviews
2.0
Apr 11, 2016
Recommend
CEO approval
Business Outlook

Pros

With the acquisition by ACE there could be an amazing product line up. Current employee benefits are good. Enjoyed for many years that Chubb strived to treat employees well with the expectation we would in turn treat our customers well.

Cons

Massive lay offs are underway with no announcements until you find out through the grapevine that your colleague is gone. Top management has determined they want the ACE culture, management, and values to prevail. There is no attempt to take the best that each company has to offer. Management at all levels now heavily dominated by white males. Unfriendly to flexible work arrangements.

2.0
Feb 19, 2016

Interesting times ahead for the new Chubb

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Prior to the recent merger with ACE, Chubb had operated as a competitive, challenging and enjoyable place to work; a company which recognized and respected the value, experience and expertise of its employees. Despite salaries always being less competitive than the rest of the marketplace--it helped bridge that gap by offering a good work/life balance, pension program, and decent PTO policy.

Cons

A lot of Chubb's best talent has either been downsized or driven out as a result of the merger, telling me that ACE leadership is oblivious to the role which Chubb's employees and its culture have played in its long-term success. Although decision-making and execution have not always been a strong suit at Chubb ("due diligence" taken to the extreme perhaps), ACE seems to pride itself on its "fire, ready, aim, and fire again" approach to doing business...something which isn't likely to impress many "old" Chubb agents or customers.

1.0
Feb 19, 2021

Inept

Recommend
CEO approval
Business Outlook

Pros

Co workers are also traumatized so you aren't alone

Cons

Literally everything. The only people keeping up work 10 to 14 hours per day. The turnover rate is about 1 person per month. When people quit, they'll dump a literal month of work on you in one day along with your regular work and tell you to figure it out. They'll gaslight you at every turn. They'll blame employees for everything instead of their own inability to manage. They tell you there is training but turns out, "training" is reading off papers while sitting in a circle. You each take turns reading a paragraph like it's 4th grade. If you didn't grasp that, they make you do the "training" again and again and again instead of explaining or showing another way. They have no ability to think outside the box or change what they're doing. Their favorite line is "this job isn't for everyone" - but with the turnover rate is what it is, they really mean this job is for no one. But they'll repeat that line until their blue in the face because they have no other explanation for why everyone keeps quitting because they lack the ability to accept any responsibility for running things into the ground. They also actively stop people from exploring other areas of the company/ business. They'd rather us quit instead. There's a reason they are never fully staffed and are always hiring. If you do take the job out of necessity, start setting up an escape plan and looking for other jobs immediately.

Viewing 31 - 33 of 3,818 Reviews

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