Mar 9, 2022
Chubb reviews
3.6
64% would recommend to a friend
Evan Greenberg
69% approve of CEO
63% positive business outlook
Chubb has an employee rating of 3.6 out of 5 stars, based on 3,818 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chubb employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).
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4K reviews
1.0
Mar 9, 2022
Don't Believe the Hype. Stay away!!
Anonymous employee
Current employee, less than 1 year
Philadelphia, PA
Recommend
CEO approval
Business Outlook
Pros
I'm not going to lie....I started working for this company less than a month ago and was so excited to be a Chubb employee! They are suppose to be a first class organization and one of the leaders in Insurance. Unfortunately I haven't found a single Pro except they have free coffee in the cafeteria (which isn't even that good). Its in a good location in Philadelphia which I guess is another Pro. My boss is a nice man but has been broken by the Chubb culture and system. He also sits in a different office so I've still never met him. (wouldn't that be nice for him to actually want to meet his employees??) When I started there was nothing at my desk. I had to wait 2 weeks for monitors and a keyboard. I was still forced to come in and work off a small laptop even though I have an entire Home Office built. They state they want people back in the office for CULTURE! The office which they FORCE that culture had a desk was covered in dust, mice dropping in the cabinets. The office is a baron wasteland of cubes. Its very cliquey and not welcoming to anyone who isn't in their clique.
Cons
Ohhh lets get to the exciting part! Lets just list them off shall we? See above for some more Spelled my name wrong on my email and refuses to change it stating that it will mess everything up in there systems (Billion dollar company has awful tech) No IT support for new hires, kind of just figure it out on your own. I went down to the IT desk to ask for help and they said, go back to your desk and go into teams and request help (the Indian people on service now are very helpful) The floor I'm sitting on had a pizza party to welcome the staff back. never invited me or made me feel welcome. (when I went in the kitchen and said "oh can I have a slice, they said no its for our team) A person who is upper management but NOT my reporting boss or on my team has been extremely rude to be about my appearance, weight, intelligence, and made numerous comments about when I am in the office or not in the office (my boss has approved my days that I'm in and out of the office) They want you in the office but give you no reason to actually go into the office. Why am I putting on slacks and a dress shirt when I see people in jeans and hoodies in the cafeteria? Will Chubb start paying for my clothes? Since the office is in the city, I have to pay to park when I'm in the office, just another added expense. Zero Training classes, expected to work 12-15hr days regularity. The famed culture has a saying in the office I'm in.......Sign off at 5pm, Have dinner and sign back on at 7pm and work till midnight. I could go on but I think you get the point.....
1.0
May 25, 2021
Recommend
CEO approval
Business Outlook
Pros
Old Chubb (prior to merger with Ace) was well run and tried best to do right by its employees. That went out the window 5 years ago. Chubb was a premier claim operation charging its customers top dollar for top claim service and consideration. Unfortunately, that does not exist anymore as top claim employees abandon the "burning building." Chubb is doing nothing particularly well these days.
Cons
Company plows ahead with its misguided agendas until something fails and then they clumsily back out. Honestly, company is now structured like the Roman Empire--bunches of managers, AVP's, VP's, and EVP's vying for political power and capital with CEO being Caesar trying to build an empire larger than his father did at AIG. We all suffered with Covid last year but worst suffering was when we all had >2% raises and sub standard bonuses as company was preparing to bit for takeover of Hartford. Attrition rate among employees now has to be fairly significant. On surface, company appears to be fairly modern with great diversity across the spectrum. Men, women of all ages, races, religions, and sexual diversities, Unfortunately, very few of these people are currently happy at their jobs, at least through everything I have seen or heard. I have witnessed several instances of senior management talking down and outright disrespecting subordinates. The company's compensation and benefits which was once top of the industry has fallen back into the "pack" with other companies. The current "purge" of experienced employees will likely result in younger hires who will be willing to undertake the jobs at a significant reduction in salary.
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