Citi Client Support Associate reviews

3.4

55% would recommend to a friend

(520 total reviews)
avatar

Jane Fraser

56% approve of CEO

43% positive business outlook

Client Support Associate employees have rated Citi with 3.4 out of 5 stars, based on 520 company reviews on Glassdoor. This indicates that most Client Support Associate professionals have a good working experience there. Citi is rated in line with the average (within 1 standard deviation) by Client Support Associate professionals compared to other employers within the Finanzas industry (3.7 stars).

Reviews by job title

520 reviews
3.0
Feb 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home option available

Cons

Very micro-managed time wise. You have to account for every minute of the day and use your sick or vacation time if you are away from the phone other than for a scheduled break.

4.0
Jan 26, 2026

Review

Recommend
CEO approval
Business Outlook

Pros

Good people to work with. They were very nice.

Cons

Didn’t love what I was doing so not for me.

Viewing 7 - 9 of 520 Reviews

Glassdoor has 41,735 Citi reviews submitted anonymously by Citi employees. Read employee reviews and ratings on Glassdoor to decide if Citi is right for you.