Citi Customer Service Representative reviews

Users say... "Benefits are good and to some extent if manage well the work balance can be good too." "Work life balance is good but it all depends on where you work and at your managers discretion." "The people are great and genuinely helpful and willing to contribute to your development as an analyst." "The pay is good and the facilties we are provided with are also good enough." "Good salary if you are new joinee compared to the ones working there for past 10 years." 

Users say... "The management was poor Very bureaucratic system with poor communication within management vertices and across teams" "(in 902 reviews) Sometimes the work can be long hours and stressful depending on which departments you are in" "1. Managers in certain pockets can be bad or inexperienced" "It's January and we got the news about why are bonuses are low because of the Consent Order from the U.S. Government." "working late hours and weekend shifts; unreachable goals;"