Concentrix Customer Service/Technical Support reviews

3.3

42% would recommend to a friend

(10 total reviews)
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Chris Caldwell

87% approve of CEO

8% positive business outlook

Reviews by job title

10 reviews
3.0
Jan 26, 2026
Recommend
CEO approval
Business Outlook

Pros

good pay tech issue resolution knowladge

Cons

bad and toxic management bad working hours salary issues

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Concentrix Response
1mo
That’s the opposite experience we want our game changers to have. We’re dissapointed to hear about your concerns with your management team. We hold game-changers to high standards when it comes to how we treat each other and our leadership teams are no exception. Thanks for taking the time to speak your mind. It really does help us improve.
3.0
Sep 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Good Healthcare package Flexibility Salary updates

Cons

Transportation System and it's drivers attitude they let them work shifts for 24 hours without breaks the rule is not really technical support there is sales which is irrelevant instead of improving employee technical skills they let them focus on sales

Viewing 1 - 3 of 10 Reviews

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