Concentrix Customer Service/Technical Support reviews

3.3

42% would recommend to a friend

(10 total reviews)
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Chris Caldwell

87% approve of CEO

8% positive business outlook

Reviews by job title

10 reviews
2.0
Aug 12, 2020
Recommend
CEO approval
Business Outlook

Pros

No experience necessary Training period is usually thorough Rewards for metrics met

Cons

Poor management in times of crisis HR is hard to get in contact with when needed Your TL could make or break your performance

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Concentrix Response
5y
Thank you for your review, we can genuinely empathize with our staff who had to make the fast shift to work at home in the past few months. We really appreciate the feedback and your honesty when it comes to some of the challenges due to COVID-19. The safety of our staff and their families is important to us and we appreciate you doing your part to move to a home based office quickly.
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