Concentrix reviews

3.9

76% would recommend to a friend

(44,698 total reviews)
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Chris Caldwell

87% approve of CEO

71% positive business outlook

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,698 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

45K reviews
2.0
Mar 3, 2022
Recommend
CEO approval
Business Outlook

Pros

Keeping a roof over your head. Upper management were surprisingly nice actually. Useless though, the client has the entirety of Concentrix by the balls.

Cons

Smothering micromanagement - Every second of every day is required to be clocked and logged. Go a minute over break? Audited. Take a few seconds too long trying to write quality post-call notes? Audited. Continuous call evalutations. Make a minor mistake in order to appease the customer? Audited Site requirements for bonuses. Nail your stats month after month after month? Too bad, you don't get one. New hires fresh out of training or jaded vets skew the average because everybody knows the bonuses are a myth. Wanna use the toilets? Too bad, they bulk hired with no quality control and half the employees now defecate all over the seat and urinate on the floor. Earned a promotion? Congrats, you get to support double the workload with no pay rise. Bid-based hours, heavily tenure biased. Do significantly better than the majority of depressed, anxiety ridden zombies? Doesn't matter, you're working graveyard. Wanna never see sunlight and be one of the many, many employees with sever stress and anxiety for a nice salary package of minimum wage? Boy, does Concentrix have the deal for you... Oh and to wrap it all up nicely, never forget that the majority of nationwide sites were shut down overnight, ripping the livelihoods out from under thousands. All thanks to one tyrannical client.

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Concentrix Response
4y
It's unfortunate to hear about the issues you've described regarding your employment at Concentrix. We appreciate you bringing the above concerns to our attention and we will be taking a closer look into the matter. Feedback like yours is critical in enabling our success and creating the best environment possible for staff and we want to say thank you for taking a moment to share your experience.
1.0
Feb 8, 2022

Awful

Recommend
CEO approval
Business Outlook

Pros

I can't think of any.

Cons

Minimum wage job where they squeeze you for every cent your're worth. They monitor your bathroom breaks. Pay you nothing. Convince you you're not worth a better job. Never seem to fire people for sexual harassment. Don't work here.

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Concentrix Response
4y
Thank you for leaving us a review. We are sorry to hear about your negative experience and your comments will be shared with the responsible.
1.0
Jan 31, 2022
Recommend
CEO approval
Business Outlook

Pros

Pay was good, great option to work from home

Cons

No work life balance, managers take vacations while you slave away with no chances for pto, after project ends, company reps are slow to answer important emails. They will fire you without notice and blame non equipment return. Be wary. I was excited in the beginning but it was very stressful with no flexible schedule. They took precious time away from me to be there for my mom..she died the month they randomly let me go.

Viewing 307 - 309 of 44,698 Reviews

Glassdoor has 57,435 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.