Does Concentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Concentrix employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Concentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at Concentrix?

76% of Concentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Concentrix 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5495) , Team Leader (1840) , Agente De Atendimento (1633) , Customer Service Advisor (1429) , Customer Service Representative (CSR) (1289) , Advisor (959) , Customer Service Agent (741) , Customer Service (643) , Technical Support Engineer (639) , Technical Support (623) , Operations Manager (588) , Content Moderator (552) , Assistant Manager (536) , Customer Advisor (431) , Sales Advisor (404)

What are the pros of working at Concentrix according to real employee reviews?

"work from home and its good" ((in 1265 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1133 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1111 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 903 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 850 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2976 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2055 reviews)); "Low pay and quite stressful" ((in 1218 reviews)); "Bad managers or team leaders" ((in 517 reviews)); "Extended working hours" ((in 334 reviews))

What are employees saying about Concentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Concentrix layoffs and their outlook for job security at Concentrix in 2026.

What are the top reviewed Concentrix locations?

Ciudad de México , Mérida , Chihuahua , Querétaro , Guadalajara , Ciudad Obregón , San Luis Potosí , León , Monterrey , Puebla , Coatepec , Hermosillo , Aguascalientes , La Paz

Concentrix reviews

3.9

76% would recommend to a friend

(44,682 total reviews)

Chris Caldwell

87% approve of CEO

71% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.9

Career opportunities

3.7

Work/Life balance

3.7

Senior management

3.6

Compensation and benefits

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,682 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

45K reviews

1.0

Aug 3, 2023

WAS a good place to work

Sales advisor

Recommend

CEO approval

Business Outlook

Pros

Schedule, team, ability to work remotely

Cons

IGH -involuntary go home. Because they have too many people they have come up with this as a solution. (It’s entered in the system as VGH though which is voluntary go home.) It’s not something you volunteer for or even request and it’s supposed to be based on oerformance but it isn’t. It’s their way of cutting hours and nobody is exempt from it no matter how good your numbers are except management of course. Then they say it all ends July 31 only to find out it’s extended through August. The worst part about it is that part of the time you don’t even know you have gotten IGH until you try to clock in and the system tells you that you don’t have a shift that day. When you call HR to complain you are told they’ve never heard of this IGH policy.

Concentrix Response

2y

Thank you for this review. Although this is not the experience we want you or anyone else to have, we appreciate you bringing it to our attention. We want to make sure that you feel heard and we're disappointed to hear you didn't get the support that you need from your local People Solutions team. Because we're interacting on an anonymous platform, we can't identify where/who you are. However, we still want to know more. Please reach out to our People Solutions team at staff.online.feedback@concentrix.com as soon as you can with more detail so we can pinpoint this issue. You're a valued part of the Concentrix team, and we want to do whatever possible to show you that is an exceptional place to work

1.0

Jun 13, 2023

Worse Company To Work At

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Currently I am not able to think about a single Pro's

Cons

Worse Management Management toucher employees and ask us to work on Saturday and Sunday Office Politics

Concentrix Response

3y

We appreciate you taking time out of your day to share your thoughts about your time at Concentrix Catalyst. Please reach out to your local site People Solutions team or leader to help us understand your concerns and we can try to get things sorted for you.

2.0

Jun 9, 2023

A Big No, No WLB !! Don't Join

Technical specialist

Recommend

CEO approval

Business Outlook

Pros

There are no pros apart from CTC.

Cons

Long Working hours, minimum 14 hours. If you are going to join it enquire before joining do not join for banking and railway projects your life will become hell. After Joining there is only one escape RESIGNATION. FULL MICRO MANAGEMENT!!! No SICK LEAVES. Biggest mistake of my life that I joined this company just for additional 1 or 2 LAKHS. Senior management is worst , they will target and take revenge in terms of torture. Managers thinks we are robots we have to work no matter what . Be ready to solve at least 6-8 bugs in a Day. You will get so much frustrated that you will cry and you are going to regret your decision.

Concentrix Response

3y

Thank you for allowing us to address your concerns. If you are not comfortable sharing your feedback in person, we also have a confidential inbox, catalyst.feedback@concentrix.com. which is another means of providing us more specific details with the guarantee of your anonymous feedback being shared for consideration. We want you to enjoy a long and stable career at Concentrix Catalyst, we hope that you will give us more information to make this happen.

Viewing 235 - 237 of 44,682 Reviews

Jobs at Concentrix

Representante Senior, Relaciones Laborales y Ocupacion

Ciudad de México

View job

Team Leader, Operations

Ciudad de México

View job

Gerente de Operaciones – Call Center (Español | Sector Financiero/Seguros)

Agente CDMX - Semibilingüe

Ciudad de México

View job

RTA – Real Time Analyst (Call Center | Español)

Concentrix

Concentrix reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

WAS a good place to work

Worse Company To Work At

A Big No, No WLB !! Don't Join

Jobs at Concentrix

Concentrix reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Jobs at Concentrix

Concentrix reviews FAQs