Concentrix reviews

3.9

76% would recommend to a friend

(44,688 total reviews)
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Chris Caldwell

87% approve of CEO

71% positive business outlook

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,688 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

45K reviews
1.0
Jun 9, 2024
Recommend
CEO approval
Business Outlook

Pros

While the salary offered at Concentrix Malaysia was competitive, the benefits package was far from satisfactory. The lack of comprehensive benefits was a significant drawback, especially when considering the high workload and expectations.

Cons

Management: The management at Concentrix Malaysia left much to be desired. Despite undergoing layoffs, employees were still expected to work for two months after the announcement, giving us only one month to find new employment. This policy seemed insensitive and did not provide adequate time for employees to secure their next position. Project Organization: The quality of your experience at Concentrix Malaysia seemed to heavily depend on the project you were assigned to. I was fortunate enough to work on a well-organized project initially, which showcased the potential for a positive work environment. However, my time with the SBG project was the polar opposite. The organization was poor, and the overall experience was far from ideal. Leave Policy: One of the most frustrating aspects of working at Concentrix Malaysia was the leave-sharing policy within teams. This system discouraged taking time off, as it directly impacted your team's available leave balance. It created an unhealthy work culture where employees felt guilty for using their entitled time off. In conclusion, while Concentrix Malaysia may offer competitive salaries, the overall experience is marred by poor management practices, inadequate benefits, and a leave policy that does not support a healthy work-life balance. I would advise prospective employees to carefully consider these factors before joining the company.

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Concentrix Response
2y
Thank you for sharing your feedback with us. We are constantly working to improve our internal processes to create the best possible workplace for everyone. We value your feedback and will take that into consideration to improve where possible.
1.0
May 30, 2024

Company is a joke

Recommend
CEO approval
Business Outlook

Pros

There are no pros at all.

Cons

Imagine a job where it starts out as the best company you have ever worked for. Then after 2 years, it begins degrading everyday. Then years later when you think this job could not possibly become a bigger joke than it already is... they continue to amaze you on a daily basis. Everyday it gets to be a bigger joke. There is no floor to how big of a joke this company has become. I've worked for at least 10 companies in my life. This is by far the worst job. But it started out as the best job. And also... in most corporate jobs, the higher ups may not know what you do and how you do your job 100% but they could figure it out. This job? They would have NO CLUE how to do my job if they had to do it.

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Concentrix Response
2y
Thank you for leaving this candid feedback regarding your experience working at Concentrix. We’re committed, both globally and locally, to providing the very best work environments possible for our game-changers (staff) and ensuring they’re consistently in line with our valued people-first, inclusive culture. It's disappointing to read “the cons” you noted in your review, and I can assure you that we take such comments very seriously. As such, we’ll be forwarding this information to our People Solutions and leadership teams for investigation and to take any actions deemed necessary...as all our game-changers are valued members of the Concentrix team, and we want to help ensure that all experience a happy, fun place to work. Thank you again.
5.0
Apr 1, 2024
Recommend
CEO approval
Business Outlook

Pros

Amazing culture Great Benefits Community events and volunteer opportunities Great employees and management

Cons

in my 5 years of being here I can say I do not have any negative experiences to share.

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Concentrix Response
2y
It's always fantastic to hear from members of our Concentrix + Webhelp game-changers who have grown professionally and personally here, so thanks for the feedback! We truly believe our people are what make us great, and will continue to look for ways to help game-changers improve and progress their careers!
Viewing 295 - 297 of 44,688 Reviews

Glassdoor has 57,426 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.