Does Connexus Resource Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Connexus Resource Group employees rate their compensation and benefits as 5.0 out of 5. Find out more about salaries and benefits at Connexus Resource Group. This rating has decreased by 4% over the last 12 months.

What are the top reviewed jobs at Connexus Resource Group?

Customer Service Representative (64) , Customer Service Representative (CSR) (46) , Team Lead (12) , Account Manager (9) , Customer Service Agent (6) , INSURANCE VERIFIER (6) , Customer Service (4) , Team Leader (4) , Brand Specialist (3) , Customer Service (CSR) (3) , Member Support Representative (3) , Recruiter (3) , Administrative (2) , Bilingual Customer Service Representative (2) , Brand Ambassador (2)

What are the pros of working at Connexus Resource Group according to real employee reviews?

"Work from home is good" ((in 30 reviews)); "Management is friendly and helpful and very supportive." ((in 15 reviews)); "Great benefits and offers PTO!" ((in 13 reviews)); "Connexus is a company that allows you to grow and succeed by providing great leadership and learning opportunities." ((in 13 reviews)); "Remote work and great training" ((in 10 reviews))

What are the cons of working at Connexus Resource Group according to real employee reviews?

"You have to provide your own computer will low pay plus the computer needed a lot of memory ram" ((in 40 reviews)); "They tell me I do a great job, but I never got a raise after 2 years of employment" ((in 6 reviews)); "Told supervisor nothing they can do as you are not in touch with upper management." ((in 3 reviews)); "To much favoritism here." ((in 3 reviews)); "No pay raises" ((in 3 reviews))

What are employees saying about Connexus Resource Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Connexus Resource Group layoffs and their outlook for job security at Connexus Resource Group in 2026.

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Connexus Resource Group

Connexus Resource Group reviews

3.0

Be the first to recommend this company

(161 total reviews)

Rob Schow

100% approve of CEO

Ratings by category

5.0

Diversity & inclusion

5.0

Compensation and benefits

4.0

Culture & values

4.0

Work/Life balance

4.0

Senior management

3.0

Career opportunities

Connexus Resource Group has an employee rating of 3.0 out of 5 stars, based on 161 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Connexus Resource Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Veteran status

Reviews by job title

161 reviews

4.0

May 13, 2024

A lot of calls

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Fair in absolutely everything No weekends needed, and if you want to work weekends, then you are paid overtime. Completely remote. 8 hour shifts, 30 min lunch + two 15 min breaks Great manager

Cons

A lot of micromanaging, very very very demanding in terms of call quality. You cannot deviate from script, and the evaluator are very picky. You take about 60 calls a day, non stop, all day, everyday.

Connexus Resource Group Response

Thank you for your feedback. We're glad to hear that you appreciate the fairness in our policies and the flexibility of remote work, as well as the support from your manager. We understand your concerns regarding micromanagement and the demanding nature of call quality expectations. We'll take your feedback into consideration and work towards finding a better balance that allows for autonomy while maintaining our standards. Your input is valuable to us as we strive to create a positive work environment for all employees. If you have any further suggestions or concerns, please feel free to reach out.

4.0

Apr 22, 2024

Good Work Environment - Low Pay

Health insurance verifier

Recommend

CEO approval

Business Outlook

Pros

Great management, easy to communicate with and understanding if you actually do communicate. Benefits are good.

Cons

The pay isn’t that great.

3.0

Jan 26, 2024

Fine. But bad benefits

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Flexible job depending on the account Good people I like the leadership on my account

Cons

Bad pay for the work load Terrible benefits!! Does not atually cover a thing No pay raises

Viewing 28 - 30 of 161 Reviews

Jobs at Connexus Resource Group

Customer Service Representative - Work From Home

Customer Service Representative - Bilingual (Spanish)

Bilingual Call Center Agent (English/French Canadian)

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Ratings by category

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Reviews by job title

A lot of calls

Good Work Environment - Low Pay

Fine. But bad benefits

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