DATAMARK reviews

3.9

77% would recommend to a friend

(331 total reviews)
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Bill Randag

92% approve of CEO

72% positive business outlook

DATAMARK has an employee rating of 3.9 out of 5 stars, based on 331 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DATAMARK employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.7 stars).

Reviews by job title

331 reviews
5.0
Jul 14, 2020

I Like It

Recommend
CEO approval
Business Outlook

Pros

This is a great job to gain work experience, it is entry level so even if you do not experience they will hire you and train you on the job. My supervisor and the person they have been having train me is nice so far. The work itself can be a little overwhelming with how fast paced it is but my supervisor sets pretty clear expectations for us. The good thing is that if we do have a lot of work that we get to have overtime which I personally like, I know it is not for everyone though (especially since it is mandatory). So far, I like it. I get to bonus as well which is a plus. The base pay is a little low but the bonus allows you to make a big difference in your paycheck.

Cons

Only con is that I had to wait 90 days before getting benefits but now that I have them, I'm all good.

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DATAMARK Response
5y
Hello, we appreciate your positive feedback about your experience. We take pride in who works with us in our team and look forward to our continued relationship.
4.0
Apr 27, 2020

Excellent

Recommend
CEO approval
Business Outlook

Pros

Unity and helping surrounding nature

Cons

There is nothing downside comments

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DATAMARK Response
5y
Hello , we appreciate your positive feedback about your experience. We take pride in who works with us in our team and look forward to our continued relationship.
1.0
Mar 9, 2020

Unprofessional Work Environment, Low Pay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some of the trainers seemed to legitimately want to assist new hires, but the training process was very disorganized.

Cons

Low pay considering requirement to be completely bilingual, able to navigate and manipulate multiple databases at one time, document all transactions, and take calls with some amount of liability. Some outstanding long-term employees were doing their best amid a culture of management which thrives on gossip and which seems to punish competence. Nothing was done about operators who put callers on hold to make fun of them while they wait on the line. Employees should never make fun of the elderly or differently-abled, but this was a daily occurrence on the floor with the front-line staff, while management spent their time chismoseando and pridefully taking credit for their team's efforts. If you come back one (1) minute late from lunch or break, expect to be written up. Company brass showed up for meeting with call center employees and spoke with great pomposity about how the company was doing so well financially die to their ability to outsource jobs to low-pay labor locations offshore. When asked why they could not pay their stateside workers a little bit more, they stated that people "always wanted more" and that a pay raise would only result in employees wanting even more of a living wage, which would be bad for the company bottom line. I give five (5) stars for transparency on their greed policy.

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DATAMARK Response
2mo
Thank you for the review, we will share this with the leadership team.
Viewing 313 - 315 of 331 Reviews

Glassdoor has 631 DATAMARK reviews submitted anonymously by DATAMARK employees. Read employee reviews and ratings on Glassdoor to decide if DATAMARK is right for you.