DISH Customer Service Representative II/Retention reviews

2.8

31% would recommend to a friend

(141 total reviews)
avatar

Charlie Ergen

77% approve of CEO

4% positive business outlook

Customer Service Representative II/Retention employees have rated DISH with 2.8 out of 5 stars, based on 141 company reviews on Glassdoor. This indicates that most Customer Service Representative II/Retention professionals have an average working experience there. DISH is rated 22% below average by Customer Service Representative II/Retention professionals compared to other employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

141 reviews
4.0
Oct 10, 2022

difficult but rewarding

Recommend
CEO approval
Business Outlook

Pros

Positive work environment. Team oriented and everyone wants you to do well and make money.

Cons

The pressure to maintain your numbers and live up to a standard can get to you.

3.0
Aug 29, 2022

None

Recommend
CEO approval
Business Outlook

Pros

The managing is easy to work with

Cons

No commission to hard to retain dish customers.

3.0
Aug 27, 2022

Starts Off Great.

Recommend
CEO approval
Business Outlook

Pros

This company is great to work for at the beginning. You feel like you have all the support in the world, and then as time goes on, the support goes away and you are left to figure things out on your own.

Cons

Constant Changes Unrealistic Expectations Customers

Viewing 52 - 54 of 141 Reviews

Glassdoor has 8,271 DISH reviews submitted anonymously by DISH employees. Read employee reviews and ratings on Glassdoor to decide if DISH is right for you.