DISH reviews

2.7

31% would recommend to a friend

(7,809 total reviews)
avatar

Charlie Ergen

22% approve of CEO

25% positive business outlook

DISH has an employee rating of 2.7 out of 5 stars, based on 7,809 company reviews on Glassdoor which indicates that most employees have an average working experience there. The DISH employee rating is 24% below average for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

8K reviews
2.0
Mar 29, 2012
Recommend
CEO approval
Business Outlook

Pros

Easy opportunities for promotion within position Easy opportunities for bonus pay Free satellite service Work with cutting-edge technology Good training Usually get overtime

Cons

Performance evaluation based only on statistics- felt like a number instead of an employee Deal everyday with customers who are frustrated/angry/etc. Poor insurance options Awkward scheduling Slow routing has led to unexpected time off on occasion

2.0
Mar 26, 2012
Recommend
CEO approval
Business Outlook

Pros

Fast Promotional structure 6 month period for lateral movement and schedule changes based on performance. Lots of lateral opportunity, within various career fields, management, back office support, tech. Multiple schedules available, to suit any work situation, good hourly guarantee of minimum fulltime hours. Opportunity to work less hours available sometimes, depending on call volume and situations. Very open hiring standards and apply to hire timeframe, fast learning process.

Cons

Poor management support structure inexperienced out of field supervisory team. Ineffective higher management policy changing decisions, fast decisions to change company to client policy without much notice. Very fast turnover for supervisory and associate level employees in all departments related to customer service. If certain performance or soft skills goals are not met, very difficult lateral transfer process and shedule change capability. If no interest in transfer or promotion is displayed within a period of one year, you are locked into whatever situation you were in from that point on. Poor HR support for lower to higher management communication non supportive environment.

1.0
Mar 20, 2012
Recommend
CEO approval
Business Outlook

Pros

If you work in IT, you get to work with some really great technology. There are some really powerful machines there. From an experience standpoint, Dish is pretty good.

Cons

The management values its employees like slaves. The job is great for someone who is single, but for someone who has a family or personal life that is important to you, you will either need to give it up to be as dedicated as Dish wants, or just not join the Dish team. They pay far less than most of their competitors. The company insurance plans are terrible in comparison with those of my peers at other companies. The company uses scripts to check your time in the building but they don't count time outside of core hours, so for IT people, you do a lot of unpaid work. On top of that, you are required to work 42.5 hours per week at a minimum. Also, they don't pay for working at home. You must have 42.5 hours in the building per week or you get flagged and fired at the next layoff. In regards to time off, if you use your sick time on a Monday or a Friday, you get flagged in the system because it's possible you're misusing your sick time for a three day weekend. If you use sick time near a holiday, you also get flagged. If you use your sick time near your vacation time, you also get flagged. They have yearly mass-firings of exactly 10% to boost their end of the year profits (they did more than 10% a few years ago but the percentage was too high for it to be classified as a firing and they had to back-pay unemployment). If you're flagged enough times in their system, you're the one to go. The worst part about this is they tell the employees in the all team meeting that it was a firing, not a layoff. You're required to work ridiculous hours often without additional time off. If you work a Saturday, it doesn't contribute to your 42.5. The politics make progress very difficult to make when it comes to certain things (IE: upgrading operating systems, server hardware, employee hardware, etc). My guess is the people up top are having their pockets lined by their vendors. In short, the company is extremely tyrannical and ruthless with its employees. If you're not 110% on board with their vision and way of doing things, you're done.

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Glassdoor has 8,264 DISH reviews submitted anonymously by DISH employees. Read employee reviews and ratings on Glassdoor to decide if DISH is right for you.