DISH reviews

2.7

31% would recommend to a friend

(7,808 total reviews)
avatar

Charlie Ergen

22% approve of CEO

25% positive business outlook

DISH has an employee rating of 2.7 out of 5 stars, based on 7,808 company reviews on Glassdoor which indicates that most employees have an average working experience there. The DISH employee rating is 24% below average for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

8K reviews
4.0
Apr 27, 2011
Recommend
CEO approval
Business Outlook

Pros

- Lots of shifts available to choose from, including many non traditional shifts like four 10s and three 12s that give you a lot of flexibility. - Upper management actually listens to employee input and makes changes accordingly. Not only that, but changes are made quickly. - Dish is working hard to focus on customer service and putting their money where their mouth is. It's a business that backs their goals with immediate, tangible rewards and recognition. - An achievable bonus structure keeps you engaged and challenged on a day to day basis. - A big company with lots of opportunity to move around and/or move up; a great place to build experience. - Great, affordable dental plans, 401k contribution matching (up to $2500/yr), and tuition reimbursement (up to $2000/yr).

Cons

- Irregular shift changes on short notice: shifts get cancelled during slow times with no opportunity to make up the hours, then during busy times, there is mandatory overtime. - You can ask three different people the same question regarding business policies and get three different answers. Communication is muddled, which is worrisome when your bonus depends on the accuracy of the answers you get. - Once your out of training, career development is on your own time. If you don't speak up, you may end up staying in the same job for a long time. - The medical benefits are expensive and don't provide very much coverage.

1.0
Apr 24, 2011
Recommend
CEO approval
Business Outlook

Pros

Everyone loves TV, so there is that. But they cannot keep customers or good quality employees and managers. It is hard to think of any pros except the paycheck. Maybe a good job to start as a new college graduate, but with turnover so high, you will be hard-pressed to find talented managers and executives to learn from, only a very desperate, chaotic environment where you will be running around putting out fires.

Cons

Pretty much everything. They have no regard for hard work or their employees - it is a favor for you to work there. Everyone can be easily replaced - no respect for anyone except for the few sycophants who can really suck up. You will get no training opportunities outside the company - very little inside the company to progress in your career. To keep costs down, Charlie requires 20-33 1/3% of people be placed on performance improvement plan every year so that if he has to, he can fire people without actually downsizing them so that he doesn't have to pay unemployment benefits and higher unemployment insurance premiums. You can go years without a raise - they will just make up crap to justify why - search through your emails for any little reason. This is despite all the things you accomplished and attained that year. And if you are one of the unlucky ones who have some experience and were not hired out of college and make what they perceive to be too much - you will be targeted for your experience and your salary - even if what you are earning is below the market value. And with the high employee turnover, you will be doing your job and other jobs because it takes months to replace someone, because of all the executive approvals required for permission to backfill the positions, the lengthy advertising and interview process, as well as the standardized tests that are required (which take 3-4 hours to complete). Benefits are a joke - unless you have a catastrophic occurrence, God forbid, there is a $1,250 deductible you must pay until that runs out ($2,500 or more for a family) then they pay 80% and you pay 20% up to another level, which is pretty high. You are micromanaged within an inch of your life because you are not trusted as an employee or a professional, but as a child who needs constant supervision. The ironic thing with all this management, you will get very little mentorship or learn much because DISH definitely doesn't attract the best and they don't have that much talent; despite the economy and their cheap prices, they are also losing more customers than bringing on, and you can smell the desperation in the air as they scramble to do something, but since they don't have great management or leadership and can't attract it, they will continue to decline. There are badge reports your managers monitor to ensure that you did not come in a minute after 9:00 a.m. because that report will go directly to the VP of your department who must answer to HR. You must "punch in" using a fingerprint scanner at the turnstile when you enter and exit the building. If it snows, you are told to prepare for it by staying at a nearby hotel the night before because blizzards are no excuse to call in or work from home or even be late (Charlie waits by the door and takes names if come in after 9:00 a.m.- and if you use sick days for snow storms, (or even call in sick Mondays or Fridays) this is viewed as suspicious behavior and you will be warned for it if not fired.

2.0
Apr 20, 2011
Recommend
CEO approval
Business Outlook

Pros

Ability to move to different groups for varied experiences. Director level leadership is very good. Executive leadership is confusing.

Cons

No clear organizational direction. Very reactionary, losing industry technology edge. Lack of cooperation between groups.

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Glassdoor has 8,263 DISH reviews submitted anonymously by DISH employees. Read employee reviews and ratings on Glassdoor to decide if DISH is right for you.