DISH Customer Service Representative II/Retention reviews

2.8

31% would recommend to a friend

(141 total reviews)
avatar

Charlie Ergen

77% approve of CEO

4% positive business outlook

Customer Service Representative II/Retention employees have rated DISH with 2.8 out of 5 stars, based on 141 company reviews on Glassdoor. This indicates that most Customer Service Representative II/Retention professionals have an average working experience there. DISH is rated 22% below average by Customer Service Representative II/Retention professionals compared to other employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

141 reviews
4.0
Dec 20, 2024

Dish

Recommend
CEO approval
Business Outlook

Pros

Overtime and commission is always flowing

Cons

Long hours and talking to people

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DISH Response
1y
Thank you for taking the time to share some thoughts with us! We are glad to hear that you feel valued with your current compensation! We understand that the hours and some calls from customers can be taxing at times, but thank you for your dedication! We wish you continued success with your career with DISH!
4.0
Nov 22, 2024
Recommend
CEO approval
Business Outlook

Pros

Great training. Decent compensation and hours

Cons

Dealing with negative customer experiences

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DISH Response
1y
Thank you for your feedback! We're glad you valued the training, pay, and hours. We understand challenging customer interactions and remain committed to supporting our team. Wishing you all the best in your future endeavors!
4.0
Nov 18, 2024
Recommend
CEO approval
Business Outlook

Pros

Great pay Intensive training Accommodating

Cons

Tough job with back to back calls and little break time

avatar
DISH Response
1y
Thank you for taking time to share your experience while you were with DISH! We are glad to hear that you thought the compensation and training were good for the position! We understand that some calls can be taxing, and we appreciate your feedback! We wish you the best for all of your career endeavors!
Viewing 13 - 15 of 141 Reviews

Glassdoor has 8,269 DISH reviews submitted anonymously by DISH employees. Read employee reviews and ratings on Glassdoor to decide if DISH is right for you.