DISH Customer Service Representative II/Retention reviews

2.8

31% would recommend to a friend

(141 total reviews)
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Charlie Ergen

77% approve of CEO

4% positive business outlook

Customer Service Representative II/Retention employees have rated DISH with 2.8 out of 5 stars, based on 141 company reviews on Glassdoor. This indicates that most Customer Service Representative II/Retention professionals have an average working experience there. DISH is rated 22% below average by Customer Service Representative II/Retention professionals compared to other employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

141 reviews
3.0
Oct 23, 2024

Not bad

Recommend
CEO approval
Business Outlook

Pros

Pay and commission are pretty solid

Cons

Stressful dealing with irate customers who hate having a dish In the era of streaming

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DISH Response
1y
Thank you for sharing your feedback with us. It's encouraging to hear that you find the financial compensation and perks to be positive aspects of your experience at DISH. We understand that some aspects of the job can be stressful, and we appreciate your continued dedication to DISH!
3.0
Sep 16, 2024

Decent job

Recommend
CEO approval
Business Outlook

Pros

Pays very well and you work from home.

Cons

No management help and super stressful

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DISH Response
1y
Thank you for taking the time to share your experience. We are delighted to learn of your satisfaction with the compensation and work-from-home flexibility. Your commendation of engaged and supportive managers is duly noted and will be integral to our ongoing efforts to enhance and cultivate our leadership teams. Your continued dedication to DISH is deeply valued, thank you!
3.0
Jul 18, 2024
Recommend
CEO approval
Business Outlook

Pros

Good hours and good pay sometimes

Cons

Bad management and structure from staff

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DISH Response
1y
Thank you for your feedback. We appreciate your insights and will take them into consideration as we strive to improve. Wishing you the best in your future endeavors.
Viewing 19 - 21 of 141 Reviews

Glassdoor has 8,271 DISH reviews submitted anonymously by DISH employees. Read employee reviews and ratings on Glassdoor to decide if DISH is right for you.