DISH reviews

2.7

31% would recommend to a friend

(7,809 total reviews)
avatar

Charlie Ergen

22% approve of CEO

25% positive business outlook

DISH has an employee rating of 2.7 out of 5 stars, based on 7,809 company reviews on Glassdoor which indicates that most employees have an average working experience there. The DISH employee rating is 24% below average for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

8K reviews
2.0
Mar 14, 2018

Get some experience and move along

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

* Dish is a good place to get your foot in the door and get some experience under your belt. * Dish hires smart people (they give you a multiple choice test to try to make sure) and the smart employees are good at figuring out how to do the work, even if they don't have the exact experience. When employees leave, they go on to great positions at great companies. * Work-life balance - If you have a good manager, you can actually have pretty good work/life balance and some flexibility to leave in the middle of the day for a doctor's appointment or work from home if you are sick and don't want to take PTO (despite the company's strict 9-4, "no-work-from-home" policy) * Beautiful building, nice cafeteria, good technology/IT support * Employees are overall very friendly, and the company organizes feel-good employee activities like a summer concert, Halloween party for families. Sling has even more fun employee events.

Cons

* High turnover--as soon as you start to get a well-trained team, they leave and you have to train up all new people. Obviously a problem at most companies, but worse at Dish because of the "get some experience and get out" attitude of many employees. * Management - Everyone seems terrified to make a decision or challenge authority. It's easy at any company to go with the status quo out of laziness, but at Dish it appears to be out of fear. Maybe this has improved now that Ergen isn't CEO, but he's still chairman of the board and majority shareholder... * Pay is under market, with poor benefits for a Fortune 500 company (no bonuses, option grant for higher level employees that requires you to sign a strict non-compete, high deductible health insurance, no parental leave and expensive short term disability). Not a big deal when you are inexperienced and trying to get your foot in the door, but often becomes a reason to leave. * Women in leadership - 2 female SVPs out of 25 Officers/EVPs/SVPs (check out the executive team on their website). 1 woman on the board, and she is the Chairman's wife. This trickles down to the VP and Director level. Women have left the company because they thought they were missing pay/advancement opportunities because they are women. In my experience, there was a gender bias at Dish that I didn't notice at my previous or current employer. * Pay/promotion not merit based. You really need to fight for your salary. Once salaries/raises started leaking on my particular team, it was distressing to see that the less competent/hard working employees frequently received more than the ones who were more deserving.

1.0
Nov 15, 2017
Recommend
CEO approval
Business Outlook

Pros

-Good money if you’re willing to have no work life balance. -Consistent opportunity for overtime -Fun prizes with regular ‘contests’ -Friendly co-workers -Sales expectations are made clear and concise -Multiple gaming units, relaxation room, TVs available for entertainment on breaks -Site-wide lunches provided complimentary at least 1x monthly sometimes more -Multiple break rooms on site -Consistent schedules -Free Dish TV services provided to you

Cons

-The reporting department miscalculates actual sales meaning you don’t get paid for every account accurately -Poor work life balance -Lack of communication between management and employees -Calls are not distributed evenly amongst sites in departments meaning some sites get ‘easier’ calls to retain ergo they get paid much more -Shifty answers when addressing issues regarding tier violations (QA call reviews) -Losing 2-3 sales when a tier violation was committed on 1 call -Poor health insurance benefits -No clarification on quality guidelines amongst different levels of management -PTO Time accrued slowly -Employees are told they are replaceable regularly -Lack of appropriate coaching opportunities for improvement -Management belittles employees -Unreasonable expectation for overtime regardless of outside obligations -Management only cares about quota and no personal growth -You are not appreciated as an employee -Employees believe Dish conspires to find reasons to strip employees of rightfully earned monies from sales and search for reasons to terminate employees for questioning management -Little to no ability to switch teams for different schedules if needed -Not brought competitive rates available for employees to use to save customers business -When phones go down for technical issues you are not compensated for possible lost sales during that time period

1.0
Aug 17, 2017

Horrible

Recommend
CEO approval
Business Outlook

Pros

The only pros I can think is they pay salary which helps to pay bills.

Cons

Very unprofessional management, biased managers and worst colleagues you would ever encounter in your life. You might even get fired if you come late to office after 9 am is absolutely Stupid rule they have. Work from home is not allowed what so ever even though you are provided with office laptop. Overall stay away from this garbage company!

Viewing 271 - 273 of 7,809 Reviews

Glassdoor has 8,264 DISH reviews submitted anonymously by DISH employees. Read employee reviews and ratings on Glassdoor to decide if DISH is right for you.