Duo Security reviews

4.5

95% would recommend to a friend

(187 total reviews)
avatar

Ash Devata

99% approve of CEO

89% positive business outlook

Duo Security has an employee rating of 4.5 out of 5 stars, based on 187 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Duo Security employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

187 reviews
1.0
Apr 30, 2018

Toxic Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A bunch of unnecessary free gifts, free LaCroix, you can also tell people you work at Duo.

Cons

I worked in the ISS department and the management is a joke. Managers would make inappropriate sexual jokes, mock religious beliefs, not show up to meetings, and give unreasonable deadlines. Like being told on Friday afternoon something needed to be done by Monday. There is no training or job-specific onboarding at all. I was given a google doc and was essentially on my own. Unless you wanted to drink and play ping pong in the basement all day you got short shafted. Your best bet for promotion in this place is to be a "bro". Yet other teams like the poor folks doing Salesforce have to work mandatory overtime and have been doing that for the better part of a year due to yet again the failings of management. I'm not talking 5 or 10 hours either, 20 plus. (I heard that exact number from 3 of the developers I was friends with on that team).

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Duo Security Response
8y
As the leader of the ISS department, I am personally disappointed to read this but appreciate the candid feedback and am committed to learning more as your description does not reflect our expectations of how we conduct ourselves at Duo. Period. More specifically, some of your comments regarding your experience with managers on the team are things that I am hearing for the first time and would welcome learning more about. While you are no longer with the organization, I would appreciate the opportunity to connect with you directly, and can assure you this will be taken forward with our department leadership team.
3.0
Sep 11, 2016
Recommend
CEO approval
Business Outlook

Pros

The founders are amazing, kind, brilliant, and amongst the hardest working people in the company. Duo's culture is interesting, very fluid and ever changing and flowing, the employees are genuine, kind and hardworking. The people are what makes Duo different from anywhere else, the "no jerk" policy is critical in keeping Duo the best place on the planet to work. These people work together as a unit. Always teaching, learning, growing, building, inventing, creating, inspiring, motivating, and changing the world each day as a team. I am very proud to be part of such an astounding group of people.

Cons

Not all members of the management team have the same vision or aspirations and goals for the future of the company as a whole. Management can be quite sexist. As a whole everyone (especially management and HR) is more focused on our rapid growth and less about their current employees.

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Duo Security Response
9y
Thank you for your honest feedback. I'm deeply concerned about your comment that "management can be quite sexist," and hope you might speak with me or P&C in confidence about this. We will not tolerate workplace discrimination of any kind. It's important to me that everyone at Duo has the opportunity to do their best work, and a voice that matters. Supporting our employee-led initiatives (such as women@duo) is part of this, though we need to make sure these are effective, and not just token efforts. Building an inclusive culture is not easy, and we can always do better. Finally, I’m sorry that our existing channels for feedback are not supporting you well, and hope that you will connect directly with me or P&C. Let's talk soon...
3.0
Mar 15, 2020

Once great but still good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Duo changed my career. It'll always be a point of pride for me. There are still a lot of positives if you're on the engineering side of the business. For the sake of Ann Arbor, and all the people that work on building the product, I hope that stays true. Unfortunately, Cisco really doesn't know what to do with sales, marketing and other go-to-market functions and it shows. Work/life balance continues to be very good. It's definitely a place where you can have the freedom to pursue hobbies, raise a family, etc. I've never worked at a company with such a positive view on work/life balance. This alone is enough reason for a lot of people to stay, or join, the company.

Cons

Almost every conversation with co-workers starts with "how much longer will you stay?" This has been one of the most jarring and sudden changes in the post-acquisition phase. If you're interested in a job at Duo, make sure to get the biggest compensation package you can. Once you're in, it's virtually impossible to get a raise of any significance. Cisco is a company that is desperately fighting for single digit revenue growth and is very focused on cost reduction. There are high-performing people at Duo that haven't gotten a raise in 2+ years. Duo had a great exit for a small number of people and investors. Unfortunately, there's no real sense of excitement for this next phase and not a lot to look forward to. Cisco is pushing down all the worst parts of a big company. The tools and software are terrible. The processes are painfully slow. Promotions and raises are difficult to come by. Many of us spend a good amount of our time wading through bureaucracy, jumping through hoops, and sitting in meeting after meeting just to accomplish the most simple of things.

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Duo Security Response
6y
Thank you for leaving your feedback, please know it's important to us. We love hearing that Duo changed your career and that you're proud of that. Thank you for sticking with us during times of change. As we grow with Cisco, a company 100x our size, there will surely be some bureaucracy. We're doing everything we reasonably can to keep that from getting in your way. We strive to provide an environment where everyone feels they’re valued, treated fairly and respected. Thank you again for your comments!
Viewing 7 - 9 of 187 Reviews

Glassdoor has 222 Duo Security reviews submitted anonymously by Duo Security employees. Read employee reviews and ratings on Glassdoor to decide if Duo Security is right for you.