EarnIn reviews

4.1

84% would recommend to a friend

(161 total reviews)
avatar

Ram Palaniappan

84% approve of CEO

80% positive business outlook

EarnIn has an employee rating of 4.1 out of 5 stars, based on 161 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The EarnIn employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

161 reviews
1.0
May 13, 2020

An Unfortunate Decline

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Teams work hard to support one another. The lower level employees at the company were positive and hardworking.

Cons

- Ram looks to blame everyone for business mistakes. He removed a lot of management and refused to replace them leading to teams not having clear direction or goals. He also gaslighted employees by making requests for projects and then denying he requested them in the first place once they were completed. - Ram also took on the role of CEO, CMO, and CFO for a time all at once. it led to a lot of confusion for teams and company objectives. - Transparency was lacking. Teams feel like they have a sword over their heads while working and because they don't have a clear picture of why they are working on a project, pieces that would improve user experience are missed. - When investors became wary of the number of lawsuits and spend on the legal team, they closed their wallets. Ram used this as an opportunity to fire half of the Marketing team and required the team to keep up the same level of work. Long hours were spent to complete high priority projects but none of it was recognized by the leadership team. -Fear was a motivation tool used by the leadership team. It made the work environment extremely stressful and unproductive. Fearing for you job when a calendar invite drops on your computer is the worst feeling. -For the COVID-19 layoffs, they announced companywide layoffs and then said they will slack you 1 by 1 if you are going to be laid off. From 9:30am-3pm the company said with fear that they would be laid off. That is a tremendous amount of unnecessary anxiety and stress placed on a person. - We were constantly told that we were lucky to have anything the company gave us: compensation, office space, WFH policy. In this area it's not hard to go elsewhere (pre-pandmenic) so treating us like ungrateful children instead of professionals always rubbed me the wrong way. -As I mentioned before, with Leadership constantly letting managers go, it was hard to grow professionally or understand where you could improve your career. That missed opportunity made this feel like a dead end job.

avatar
EarnIn Response
6y
Thank you for taking the time to share your thoughts with us. We are always open to feedback on how we can be the very best place to work. While not everyone agrees on what makes a place the right place to work, we appreciate you sharing your experience with us. We do very much agree that our employees are positive and hardworking and our biggest asset. We are all very excited about what we are doing - particularly as we adapt ourselves and our products to these challenging Covid-19 times. We wish you the very best in your future endeavors and we thank you for the work you did towards our mission while you were with us.
1.0
Jun 17, 2020

Believe the negative reviews and stay away

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I met some of the kindest and smartest people I've ever worked with here. However, they were all individual contributors (non-management) and the majority of them were either "let go" or laid off in the many rounds of workforce contraction that Earnin has had. Um, I guess a dog friendly office is nice too?

Cons

Where do I start? This company is problematic, verging on toxic, in its very bones. To begin with, the senior leadership team has a few well-meaning individuals, but overall, is incredibly ineffective. They pull one another in different directions, contradict each other, and work desperately hard to please Ram - who himself lacks leadership skills and delivers contradictory orders, so it's nearly impossible to actually meet his expectations. He makes decisions based on "feelings" (aka uninformed, biased opinions that are not grounded in the data that employees work so hard to produce) and blames others around him when the results are inevitably poor. There is a sense of demoralized desperation here - many people on staff doubt whether the product will survive, or whether it's actually helping people as a true alternative to payday loans. Others just live in fear of randomly getting told, "We're going in a different direction," which is Earnin-speak for firing you without cause and offering minimal severance (think less than 1 month). In the past, there have also been serious allegations of harassment, workplace bullying, hiring and promotion bias, and other terrible practices that would all make me say, "stay away" to anyone that was considering working here. There were mass layoffs not that long ago, and it seems that employees were never able to recover their morale after that - the company has remained directionless and desperate to stay relevant in a crowded market where there are tons of options for consumers. I'd also say there's a huge problem with hypocrisy. The product is touted as being transparent, beneficial to users, etc., but the company hides key pieces of information from customers and leaves them in the dark when it comes to understanding their credit maxes and such. And Earnin definitely extends NO transparency to its employees, so we have no idea why people get fired, how well the company is doing, etc. Before the mass layoffs, the company was even telling employees a few days in advance that business was strong, the company was doing well, etc., when that was clearly not true. In general, you just won't get an honest answer out of Earnin leadership and management, and that lack of ethics extends all the way through the product itself. If you speak up or try to change things, expect to have a target on your back, especially if you end up contradicting Ram or anyone in leadership who has his favor. Stay away, stay away, stay away.

avatar
EarnIn Response
5y
We appreciate you taking the time to provide us your feedback and we are sorry to hear that you feel this way. We hope the people that you’ve had great experiences with at Earnin off-set some of the negative experiences that you’ve had. We wish you the very best in your future endeavors.
1.0
Aug 18, 2020

Great mission overshadowed by incompetent C-Suite

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The mission is a real one and the impact has the potential to truly help the financially underserved

Cons

Where to start. The major issues of Earnin all stem from the inexperienced, incompetent and bullying leaders that have no business in the roles they’re in. The fact that these hires happened in the first place is concerning (how does the board approve these people?!), but then that these “leaders” continue to hold such positions after proving time and time again that they can’t do the job is ludicrous. Additionally, there is no accountability by said leaders and they continuously push blame onto their team and direct reports, rather than actually trying to learn how to do their role and or manage a team. Not to mention leadership doesn’t actually do any work and treats their employees like dogs to cover the fact they have no idea what they’re doing, favoring those subordinates that are lazy but tow the line by being obsequious rather than actually creating value.

avatar
EarnIn Response
5y
We are sorry to hear that you didn't have the best experience here at Earnin. We thank you for the time you spent with us contributing to our mission to build a financial system that works for people. Earnin sincerely wishes you the very best in your future endeavors.
Viewing 7 - 9 of 161 Reviews

Glassdoor has 171 EarnIn reviews submitted anonymously by EarnIn employees. Read employee reviews and ratings on Glassdoor to decide if EarnIn is right for you.