Ellucian reviews

3.7

67% would recommend to a friend

(1,398 total reviews)
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Laura Ipsen

76% approve of CEO

61% positive business outlook

Ellucian has an employee rating of 3.7 out of 5 stars, based on 1,398 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ellucian employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

1K reviews
1.0
May 17, 2017

Consultant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits. There is a handful (not more) of people that are fantastic to work with.

Cons

Training? not from the company. You are expected to self-train, no matter what level you are. Then, when you can't guess their processes and procedures, they tell you you don't do enough. Management lives in their own little world, thinking they are doing a great job, then feeling offended if surveys repeatedly come back negative. You are rarely provided with any guidance.

3.0
Jan 9, 2017

Too many politics, too long hours

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some of the nicest coworkers you will ever have, fair pay and benefits, really good customers, ability to work on products and services that positively affect people's lives

Cons

Out of touch leadership, the company talks about "student success" but only measures revenue and margin, very long hours, antiquated technologies, inability to define market segments the company won't pursue for products, lots of talk about being a cloud company but not really a cloud company in the slightest, huge employee turnover

1.0
Mar 31, 2016
Recommend
CEO approval
Business Outlook

Pros

The one star review is not a good rating of the company, but upper management and the people team (HR) do not listen, or want to listen, to any problems. They do like metrics and want numbers to show how great they are, so maybe this is the way to get their attention. Here's some pros: Great employees at the bottom of the org chart. They are smart, work hard, and care about the company and their clients. It is great to work on products and services that benefits learning. Most clients are very thankful and great to work with.

Cons

There is a huge lack of communication. Its listed as a negative in every internal review they do, so they say they are going to communicate better. That's their sole increase - to just say that they will do better. There is an office move coming to headquarters, and although they said they will keep people updated, they do not. Either some of the directors are making up information, or others are lying that there isn't changes to be made. The CTO, SVP, and "leader" of the R&D division out-right lied during a town hall today. He is such a hypocrite. One thing I can say here that isn't confidential is that he has changed the culture of a division that used to allowed remote employees to one where people have to be in the office with multiple unrelated teams put together in a large room, even though he is often not in the office and will work from his home.

Viewing 85 - 87 of 1,398 Reviews

Glassdoor has 1,649 Ellucian reviews submitted anonymously by Ellucian employees. Read employee reviews and ratings on Glassdoor to decide if Ellucian is right for you.