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      Ellucian

      Engaged Employer

      Ellucian reviews

      3.7

      68% would recommend to a friend

      (1,399 total reviews)
      avatar

      Laura Ipsen

      74% approve of CEO

      57% positive business outlook

      Ratings by demographic groups

      Ellucian has an employee rating of 3.7 out of 5 stars, based on 1,399 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ellucian employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      1K reviews
      1.0
      Mar 10, 2022

      Spiteful during Contract Transition

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not bad to work with while they are contracted

      Cons

      When they lost the contract for the school they refused to work with the new company on transitioning the employees there. This was very unprofessional and caused the employees that chose to stay or couldn't leave to loose out on benefits from sonority and money already paid into insurance.

      3.0
      Oct 28, 2021

      Help desk Contract

      Contractor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay, good management at the start. States 3-5 calls an hour, and it is true. But you have to manage a lot of school really fast, every week you get up-trained and up-skilled for a couple more schools that have very particular requirements for completing Tier-1 Roles. Good job for someone who wants to learn basic IT support.

      Cons

      You have to manage a lot of schools really fast, every week you get up-trained and up-skilled for a couple more schools that have very particular requirements for completing Tier-1 Roles. It can get overwhelming, and it is not for everyone in my honest, humble opinion. I went from 4 schools in the second week to 35 schools in the third month.

      3.0
      Sep 1, 2021

      It's call center work.

      Help desk technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Most everyone I worked with was nice and not too hard to get along with.

      Cons

      The customers can be hard to deal with sometimes, and the training was too short, said they would give us 1 week of training, and 1 week as a shadow of someone taking the calls, but the week as a shadow never happened.

      Viewing 274 - 276 of 1,399 Reviews
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      ReviewsEllucian reviews

      Glassdoor has 1,651 Ellucian reviews submitted anonymously by Ellucian employees. Read employee reviews and ratings on Glassdoor to decide if Ellucian is right for you.