Horrendous working environment with toxic management - Textile Sorter Goodwill Employee Review

1.0
Aug 18, 2021
Recommend
CEO approval
Business Outlook

Pros

The pay check was the only thing that kept me returning each day. Other than that, I wouldn't wish this job on my worst enemy.

Cons

They expect you to hang and tag a certain amount of clothes each day and yet none of the shift supervisors sort enough "sellable" clothes for textile sorters to actually hang and tag their quota. Sorters end up digging through bodily fluid-soaked clothing in order to find one or two viable garments for every twenty disgusting items. This makes it very difficult to reach the quota. The supervisors spend most of their time gossiping in the break room or talking to other employees on the floor, rather than pulling viable garments like they're supposed to. I put in my two weeks but happened to get very sick on the Friday before my last week. I took the day off, the cold worsened over the weekend but I didn't want to leave my co-workers hanging since I knew they were short-staffed. I came in sick on Monday, and tried to hang as many clothes as I could. At the end of the day, the manager came up to me and coldly told me not to bother coming back because I didn't hang enough clothing that day. Goodwill was only a temporary job for me while I was in the middle of an important move. I didn't expect it to be great, but the abhorrent lack of maturity and professionalism was enough to prompt me to write a review. I don't even shop there anymore because of the things I experienced in the back room. My greatest advice for those interested in working here would be to RUN-- not walk-- FAR away.

Explore other reviews about Goodwill

5.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Mission is impactful, exposure to more training and skills, team environment, great way to gain experience

Cons

Low pay compared to competitors within job market, outreach events after hours and on weekends, framework for growth not clearly established

2.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Work fulfilling both physically and socially, dealing with donors and fellow employees for this retiree and former legal and business professional.

Cons

Creepy, clannish, petty, and cultish management is more interested in humiliating others under the guise of "following rules" many of their own making than in ensuring that the work facility is properly equipped to handle daily workflow. Communication nonexistent. Managers pop in and out, apparently stationed at some secret location.  Robotic replies to legitimate work questions when they weren't out-and-out nasty.  I've occasionally dealt with this sort of folks, but never an entire collection of them cheering each other on as might appear in some deleted scene from "One Flew Over the Cuckoo's Nest." Poisonous and bizarre. Recommended only for the Abnormal Psychology student.

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