Pros
Work from home, helping people
Cons
Interpreter sweatshop! *"Mysterious calculations" always ends in low pay. Doesn't matter if you work extra hours, in the end, the pay "mysteriously" stays the same or is even lower! *Paycheck errors are constant and painfully hard to get corrected. *When an interpreter finally gets a human being to assist, the person is generally rude and provides mediocre answers that don't help at all. Then, they ask you to submit another computerized report complaint to be "reviewed" by the staff. *Nearly impossible to talk to a real person to correct the "System" mistakes. *Employees treated as robots; not appreciated, but blamed for any occurrence due to lack of training, equipment fault, etc. *All of a sudden, interpreter's calls drop to zero without any explanation or warning while the company hires new interpreters. *Poor management and company culture.
