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LanguageLine Solutions

Engaged Employer

Good if you are a new interpreter who is willing to seek this as a life goal - Interpreter LanguageLine Solutions Employee Review

3.0
Jan 23, 2022
Recommend
CEO approval
Business Outlook

Pros

Experience Part time job possibility Flexibility Better understanding of people's psychology For beginners without any minors or majors - this is an amazing opportunity to get better at interpreting, opportunity to practice, but not if you are willing to become a professional interpreter and if you graduated in this field of studies.

Cons

Wage Stress level If feel like for this kind of stressful job they could pay 100-150 euros more, since sometimes there are no intervals between the calls, the clients and limited english proficiency people are rude and disrespectful. Also, the terminology of some calls is way too difficult even for L4 interpreters, there's a chance of a wrong interpretation which leads to misunderstanding and even higher stress level.

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LanguageLine Solutions Response
4y
Thank you for taking the time to provide your feedback. We do have skill levels for our interpreters with the goal of getting clients connected as quickly as possible. Contractors are self-employed and do not have the same benefits as an employee. Please note: we regularly review industry compensation. If you would like to discuss further, please email interpretercommunications@languageline.com.

Explore other reviews about LanguageLine Solutions

5.0
Oct 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Providing communications help for health care, insurance, beginning of life, end of life, counseling, IT. Among the highest minutes in the industry. Great record keeping, and pay is only 7 days after the close of every month. The annual training as well as recertification is paid events. Offers relative independence, after several audits, if you comply with excellence in customer service, you are pretty much on your own.

Cons

The minute rate is among the lower side among language companies. Find that while you can gain lots of successful advice from the company bulletin board, but offering advice is often better to those in authority.

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LanguageLine Solutions Response
7mo
Thank you for taking the time to share such a detailed and insightful 5-Star review. We’re glad to hear you value the meaningful nature of the work and the opportunities to make a difference across so many vital sectors—from healthcare and insurance to counseling and IT. It’s wonderful to know you appreciate the structure, record keeping, and flexibility that support your independence and professional growth. We also appreciate your feedback regarding pay and communication. We’re always reviewing ways to remain competitive and to strengthen collaboration across all levels. Congratulations on your success and progression from Interpreter to Tester—we’re proud to see team members grow and thrive within LanguageLine!
2.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

We are given the tools to do the work and management is good. Very talented, small team of engineers. You are left alone for the most part.

Cons

Some managers are very abrasive and hard to deal with. Pay is dismal (better negotiate a good salary up front) and we haven't had raises in a long time. They don't even keep up with inflation, yet health insurance prices go up yearly. Bonus has no logic to it. It's decided by made up projected numbers that are completely unrealistic some years. There is very little guidance on where we are going except for one meeting a year.

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LanguageLine Solutions Response
1mo
Thank you for sharing your experience and for your more than 10 years of service with LanguageLine Solutions. We appreciate your recognition of the supportive management, talented engineering team, and the tools provided to support your work. We also value your candid feedback regarding communication, guidance, compensation concerns, and team collaboration. Input like yours is important as we continue reviewing our practices, resources, and internal communication efforts to better support employees and teams across the organization. We encourage you to continue sharing feedback with leadership and, if you would like to discuss your experience further, please feel free to reach out to interpretercommunications@languageline.com.
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