The hourly rate for full-time interpreters is very low compare to daily high volume calls. Full-time interpreters receive high volume calls (back-to-back calls) everyday which is very overwhelming that drains their energies out and stressful. In general, calls will not be routed to part-time interpreters, unless all full-time interpreters lines are busy. Health, dental, vision benefits are not provided. All employees need to purchase them on their own.