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LanguageLine Solutions

Engaged Employer

Please don’t work here - Project Manager LanguageLine Solutions Employee Review

2.0
Jan 26, 2024
Recommend
CEO approval
Business Outlook

Pros

The only good thing was the bond built between co workers.

Cons

It really saddens me looking back at this place, and how long I wasted my time there, always hoping they would see the hard work and compensate it. They did not, because they did not care. This is easily the most thankless job I have ever had. It also makes me sad because they often would take contractors right out of college, with no office job experience, and hire them, knowing that they were desperately looking for work. Then they pay terribly and work people so hard, and these new young hires don’t know that they deserve better, because this is their first job! So LLTS exploits their eagerness to learn and prove themselves, telling them that if they just keep working harder and doing MORE and HARDER work, with absolutely unrealistic deadlines (without compensation of course for taking on more and more difficult work) then maybe someday they can be a Senior PM! But those jobs only open up few and far between, and in the meantime you are stuck getting paid a pittance and doing more work to show them you deserve a raise and to move up. And they wait, and they grind- a long, long time, to the point where they burn out. It happened to me, it happened to pretty much everyone else I knew while working there. Why does this place do this?? We were all burning ourselves at both ends for this place that never appreciated us, and yet always wanted and expected more. One of my many supervisors (there was constant shuffling of teams and supervisors) would only maybe half the time bother to show up to our pre scheduled meetings with no word from her at all. She just simply wouldn’t show up and also wouldn’t be at her desk to find her. So disrespectful. How does that look, when the one who is supposed to help support and guide you shows you no respect and responsibility? Their Benefits are also quite poor. And, as is the trend every year with employee benefits across all companies sadly, the costs go up and up. And yet they refuse raises to the workers they barely bother to speak with but to give them more to do. Pay is very poor. I see in their responses to reviews that they “seek to meet or exceed” the industry standard in terms of compensation. That can’t be true. If it is, I would encourage current workers to ask their management to exceed compensation- as they clearly state that’s what they are trying to do. I understand the standard for the country may be in fact lower than it needs to be in a place this expensive to live. It is quite hard to go work for a place where you don’t get raises and don’t get paid a livable wage, and see a couple higher-ups roll up in Porsches. This job will cause you stress, annoyance, burn out. Please, do not go here to work as a project manager/coordinator. It is NOT worth it and I fear will only serve to hinder your happiness.

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LanguageLine Solutions Response
2y
Thank you for your feedback. It is essential to note that our company always encourages open dialogue. We advise our employees to discuss any concerns directly with their managers, which helps us address issues more effectively and promptly. We wish you the best in your future endeavors. Your feedback is noted and will be shared with the team as it contributes to our ongoing efforts to improve.

Explore other reviews about LanguageLine Solutions

5.0
Oct 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Providing communications help for health care, insurance, beginning of life, end of life, counseling, IT. Among the highest minutes in the industry. Great record keeping, and pay is only 7 days after the close of every month. The annual training as well as recertification is paid events. Offers relative independence, after several audits, if you comply with excellence in customer service, you are pretty much on your own.

Cons

The minute rate is among the lower side among language companies. Find that while you can gain lots of successful advice from the company bulletin board, but offering advice is often better to those in authority.

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LanguageLine Solutions Response
7mo
Thank you for taking the time to share such a detailed and insightful 5-Star review. We’re glad to hear you value the meaningful nature of the work and the opportunities to make a difference across so many vital sectors—from healthcare and insurance to counseling and IT. It’s wonderful to know you appreciate the structure, record keeping, and flexibility that support your independence and professional growth. We also appreciate your feedback regarding pay and communication. We’re always reviewing ways to remain competitive and to strengthen collaboration across all levels. Congratulations on your success and progression from Interpreter to Tester—we’re proud to see team members grow and thrive within LanguageLine!
2.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

We are given the tools to do the work and management is good. Very talented, small team of engineers. You are left alone for the most part.

Cons

Some managers are very abrasive and hard to deal with. Pay is dismal (better negotiate a good salary up front) and we haven't had raises in a long time. They don't even keep up with inflation, yet health insurance prices go up yearly. Bonus has no logic to it. It's decided by made up projected numbers that are completely unrealistic some years. There is very little guidance on where we are going except for one meeting a year.

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LanguageLine Solutions Response
3w
Thank you for sharing your experience and for your more than 10 years of service with LanguageLine Solutions. We appreciate your recognition of the supportive management, talented engineering team, and the tools provided to support your work. We also value your candid feedback regarding communication, guidance, compensation concerns, and team collaboration. Input like yours is important as we continue reviewing our practices, resources, and internal communication efforts to better support employees and teams across the organization. We encourage you to continue sharing feedback with leadership and, if you would like to discuss your experience further, please feel free to reach out to interpretercommunications@languageline.com.
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