employer cover photo
employer logo
employer logo

LanguageLine Solutions

Engaged Employer

Increasingly unhappy - Anonymous employee LanguageLine Solutions Employee Review

2.0
Mar 6, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- a work at home job that is not in sales - be able to help people to bridge language barrier - you can pick your own hours

Cons

-once you have your hours set, it is very difficult to change - no sick leave at all. I am reprimanded for my attendance because I took too many absences due to sickness (from kids). Never mind you lost your voice and can't talk or your child is seriously ill in hospital, it counts as absences and goes on your record. - no communications/recognitions from management for job well done -low pay but expecting high quality work I've been working for LLS for several years. I quit when I had my baby because they are very unlikely to keep me when I take my leave to care for my baby. I came back several months later due to necessity. I have gone through some trainings twice. The training second time through is so watered down that they might just tell us to read the materials ourselves. There is no additional training to boost our skills besides the initial one. The longer I work here, the more dissatisfied I am. We are just an ID number to them.

Explore other reviews about LanguageLine Solutions

5.0
Oct 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Providing communications help for health care, insurance, beginning of life, end of life, counseling, IT. Among the highest minutes in the industry. Great record keeping, and pay is only 7 days after the close of every month. The annual training as well as recertification is paid events. Offers relative independence, after several audits, if you comply with excellence in customer service, you are pretty much on your own.

Cons

The minute rate is among the lower side among language companies. Find that while you can gain lots of successful advice from the company bulletin board, but offering advice is often better to those in authority.

avatar
LanguageLine Solutions Response
7mo
Thank you for taking the time to share such a detailed and insightful 5-Star review. We’re glad to hear you value the meaningful nature of the work and the opportunities to make a difference across so many vital sectors—from healthcare and insurance to counseling and IT. It’s wonderful to know you appreciate the structure, record keeping, and flexibility that support your independence and professional growth. We also appreciate your feedback regarding pay and communication. We’re always reviewing ways to remain competitive and to strengthen collaboration across all levels. Congratulations on your success and progression from Interpreter to Tester—we’re proud to see team members grow and thrive within LanguageLine!
2.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

We are given the tools to do the work and management is good. Very talented, small team of engineers. You are left alone for the most part.

Cons

Some managers are very abrasive and hard to deal with. Pay is dismal (better negotiate a good salary up front) and we haven't had raises in a long time. They don't even keep up with inflation, yet health insurance prices go up yearly. Bonus has no logic to it. It's decided by made up projected numbers that are completely unrealistic some years. There is very little guidance on where we are going except for one meeting a year.

avatar
LanguageLine Solutions Response
3w
Thank you for sharing your experience and for your more than 10 years of service with LanguageLine Solutions. We appreciate your recognition of the supportive management, talented engineering team, and the tools provided to support your work. We also value your candid feedback regarding communication, guidance, compensation concerns, and team collaboration. Input like yours is important as we continue reviewing our practices, resources, and internal communication efforts to better support employees and teams across the organization. We encourage you to continue sharing feedback with leadership and, if you would like to discuss your experience further, please feel free to reach out to interpretercommunications@languageline.com.
See reviews by: Helpful|Rating|Date|All