employer cover photo
employer logo
employer logo

LanguageLine Solutions

Engaged Employer

Heavy load for my language - Interpreter LanguageLine Solutions Employee Review

3.0
Feb 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent pay for a remote job, Adherence incentive for $1 extra,

Cons

Back to back calls for certain languages. No raises will ever be provided. No support system, You have to figure everything out yourself. NO way to move up to different roles in the company. Health insurance is garbage the bare minimum. Expect you to learn and study a lot outside of paid work time.

avatar
LanguageLine Solutions Response
1y
Thank you for your feedback. We're glad to hear that you find the pay competitive for a remote position and that the adherence incentive is a positive aspect of your experience. We understand that some language lines may experience higher call volumes, and we are continuously working to optimize scheduling and support to ensure interpreters have the best possible experience. Regarding career growth, while some roles may be specialized, we encourage employees to explore internal opportunities and professional development resources available. While we do not currently offer traditional raises, we regularly review our compensation structures and incentives to remain competitive. Your feedback is valuable as we work to improve support and training tools for interpreters. If you have specific suggestions or would like to share more details about your experience, please feel free to reach out to us at interpretercommunications@languageline.com.

Explore other reviews about LanguageLine Solutions

5.0
Oct 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Providing communications help for health care, insurance, beginning of life, end of life, counseling, IT. Among the highest minutes in the industry. Great record keeping, and pay is only 7 days after the close of every month. The annual training as well as recertification is paid events. Offers relative independence, after several audits, if you comply with excellence in customer service, you are pretty much on your own.

Cons

The minute rate is among the lower side among language companies. Find that while you can gain lots of successful advice from the company bulletin board, but offering advice is often better to those in authority.

avatar
LanguageLine Solutions Response
7mo
Thank you for taking the time to share such a detailed and insightful 5-Star review. We’re glad to hear you value the meaningful nature of the work and the opportunities to make a difference across so many vital sectors—from healthcare and insurance to counseling and IT. It’s wonderful to know you appreciate the structure, record keeping, and flexibility that support your independence and professional growth. We also appreciate your feedback regarding pay and communication. We’re always reviewing ways to remain competitive and to strengthen collaboration across all levels. Congratulations on your success and progression from Interpreter to Tester—we’re proud to see team members grow and thrive within LanguageLine!
2.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

We are given the tools to do the work and management is good. Very talented, small team of engineers. You are left alone for the most part.

Cons

Some managers are very abrasive and hard to deal with. Pay is dismal (better negotiate a good salary up front) and we haven't had raises in a long time. They don't even keep up with inflation, yet health insurance prices go up yearly. Bonus has no logic to it. It's decided by made up projected numbers that are completely unrealistic some years. There is very little guidance on where we are going except for one meeting a year.

avatar
LanguageLine Solutions Response
1mo
Thank you for sharing your experience and for your more than 10 years of service with LanguageLine Solutions. We appreciate your recognition of the supportive management, talented engineering team, and the tools provided to support your work. We also value your candid feedback regarding communication, guidance, compensation concerns, and team collaboration. Input like yours is important as we continue reviewing our practices, resources, and internal communication efforts to better support employees and teams across the organization. We encourage you to continue sharing feedback with leadership and, if you would like to discuss your experience further, please feel free to reach out to interpretercommunications@languageline.com.
See reviews by: Helpful|Rating|Date|All