Pros
-Open, respectful culture: Never feel uncomfortable asking peers or management for advice on any situation or product. Always feel like my manager and managers' manager are listening when I talk to them. -Good Earnings Potential: Commission % increases as you hit certain benchmarks, which aren't crazy or unattainable. You get a 4 figure bonus each month just for hitting your quota. -Product: The overall product is good. I joined the company in summer of 2015, and have not known any differently, but Paychex a few years ago invested more than a hundred million dollars into technology. I am reaping the benefits, as our online platform looks and operates great. -Service: Having a dedicated point of contact for non-online users is a huge selling point. Good product with good service model is a good sell. -Relationship with CPAs: Paychex is endorsed and the preferred provider for the AICPA. The CPA's that i've had the pleasure the working with like our reports, and it's a good selling point, when trying to build relationships with CPAs, to be able to talk to their clients. -You have to approach your territory as an entrepreneur. I was lucky enough to inherit a territory with a couple decent CPA relationships already in place, but have been able to add more and more referral sources between CPA's and cultivating bank relationships. It's really what you make of it. You could make 100 cold phone calls a day and make the job really hard on yourself, or you can develop good relationships with banks and cpas and make the job easy. It takes time to do that though, so self generating business early on is key to your early success.
Cons
Sales and operations could collaborate better on different processes. In the end, it all gets done, but there is definitely room for improvement from an efficiency standpoint. Currently, this is a big point of focus in my Zone and is getting better, but still not where it needs to be.