Started off well, ended horrible - Payroll Specialist Paychex Employee Review

2.0
May 23, 2017
Recommend
CEO approval
Business Outlook

Pros

Some of the relationships you build with your clients as a payroll specialist make your job a bit more tolerable.

Cons

Pay is horrible for the amount of work you put in. Lied to from the beginning, was told you would be able to "senior" (go through training) at your own pace, that was a lie. You are constantly rushed through your training because supervisors want to get a bonus. Work load is outrageous due to people constantly quitting. Management barely knows how to do payroll them self let alone answer any of your questions. You're basically on your own unless you have some friendly knowledgeable teammates who don't mind putting their load of work aside to assist you. No home/work balance.

Explore other reviews about Paychex

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Paychex is a great company to work for. I’ve held multiple roles over 20+ years. There are always ups and downs, but for every position, manager, decision I disagree with, there are ten others that are outstanding.

Cons

It’s a large company with many opportunities to grow, but smaller companies may offer higher compensation.

1
5.0
Jun 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People and the overall environment is a positive one. If you do your part, definite long term career potential. It’s not easy- but stable, growing. Worth serious consideration for early career looking for sales experience with a great training program. Also good for mid-career consideration if base salary isn’t the primary reason you are in sales.

Cons

Very fast pace that doesn’t suit everyone. If you are looking for easy or just a job to “hang out”, this probably isn’t the right spot for you.

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