How this place is still rated so well is beyond me... - Anonymous employee Paychex Employee Review

2.0
Aug 10, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent health insurance and 401(k) matching. Allowed to work from home if you work for the "right" manager. One paid volunteer day per year.

Cons

Shady management and HR practices. Downsizing occurs and is rarely, if ever, in the media. Employees are switched back and fourth between exempt and non-exempt frequently for the same job title and role because HR doesn't know what they're doing or what you're doing as an employee. For an HR and payroll company, that's just sad. If you're on FMLA or have ADA accommodations more than a year or two, be ready for your manager and HR to do everything they possibly can do to get you to quit. I have no idea in the world how this company is rated one of the most ethical companies by Ethisphere magazine year after year because it is the most single unethical company I ever worked for (and I worked there for years). This company is going down the tubes. I would not recommend even applying here. It was great at one time. Not anymore. Not even a shadow of what it once used to be. Sad.

Explore other reviews about Paychex

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Paychex is a great company to work for. I’ve held multiple roles over 20+ years. There are always ups and downs, but for every position, manager, decision I disagree with, there are ten others that are outstanding.

Cons

It’s a large company with many opportunities to grow, but smaller companies may offer higher compensation.

1
2.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Literally just being able to work fully remote, but not much else

Cons

Pay is ridiculously low for the expected effort and tasks needed to handle client sales and after sales nurturement. About 1/3 of sales team ever hits the monthly quota. You get 13% commissions of deal size which typical deal size is anywhere from $700-$1500, 13% of that is less than $200 gross for huge amount of work load per deal for the client to just end up canceling and commissions gets clawed back.

See reviews by: Helpful|Rating|Date|All