I continue to be impressed with this company! - Anonymous employee Paychex Employee Review

5.0
Jan 28, 2009
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company excels in training and emphasizing work-life balance. Despite it being a very large company, it has the feel of family on a local level. Despite an emphasis on 'numbers', productivty and client satisfaction, management will continue to seek partnership with employees to extract positive results. Company will always ere on the side of conservative - with technology as well as the conveyance or transfer of information. It is almost ridiculous how cautious they are when it comes ot security. Not convenient for employees, but reassuring for clients.

Cons

Company notoriously under pays. Competition among members of middle management is unrealistic. Client loads can be too large to give the level of service desired. The right hand does not always know what the left hand is doing which creates frustration.

Explore other reviews about Paychex

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Paychex is a great company to work for. I’ve held multiple roles over 20+ years. There are always ups and downs, but for every position, manager, decision I disagree with, there are ten others that are outstanding.

Cons

It’s a large company with many opportunities to grow, but smaller companies may offer higher compensation.

1
1.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work and Flexible Time Off

Cons

Low pay. Minimal to no career growth. Constant leadership turnover. Conflicting priorities from the top with little strategic direction. Endless “do more with less” mentality and burnout. Mandatory culture and positivity “training” instead of fixing the problems creating poor culture. The company has become reactive, chaotic, and disconnected from the employees who keep it running. Current CEO drove down stock price and eradicated worker morale. Terrible leadership.

See reviews by: Helpful|Rating|Date|All