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      Paychex

      Engaged Employer

      Paychex reviews

      Very dissatisfied - Anonymous employee Paychex Employee Review

      1.0
      Feb 14, 2018
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Coworkers are awesome. Good hours, no weekends. Good location for half hpur lunches.

      Cons

      350 or more clients with 1-250 employees to run payroll for, unrealistic time frames, you not only run payroll, but you manage the whole entire account. Management is never around to help! They care more about clients than they do their employees. If you are on a call there is no-one to help you stay caught up, because everyone is stretched so thin. If you make a decision management goes behind you and changes the decision and bad mouths you to the client. They say they are not a call center, but they run it like a call center there are stats for everything you do. No room for advancement.

      Explore other reviews about Paychex

      5.0
      Jun 17, 2026
      Strategic customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Paychex is a great company to work for. I’ve held multiple roles over 20+ years. There are always ups and downs, but for every position, manager, decision I disagree with, there are ten others that are outstanding.

      Cons

      It’s a large company with many opportunities to grow, but smaller companies may offer higher compensation.

      1
      5.0
      Jun 28, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      People and the overall environment is a positive one. If you do your part, definite long term career potential. It’s not easy- but stable, growing. Worth serious consideration for early career looking for sales experience with a great training program. Also good for mid-career consideration if base salary isn’t the primary reason you are in sales.

      Cons

      Very fast pace that doesn’t suit everyone. If you are looking for easy or just a job to “hang out”, this probably isn’t the right spot for you.

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