Outside Sales Consultant Candidates Beware - Anonymous employee Paychex Employee Review

1.0
Apr 25, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You will generally be able to learn about the HCM industry, because Paychex offers multiple solutions.

Cons

Please think about the fact that Paychex pays their sales consultants 10K-25K less of a base salary than their competitors. It goes without saying how much they value their employees and is evident in the turnover. They brag about a nice commission plan, but the only way to be successful is to be that dirty salesperson I'm sure nobody wants to be. Ask any successful salesperson at Paychex about their success and how they achieved it , and I promise you in less than a minute you will realize they are more often then not, ego-maniacs who brag about their accomplishments rather than try to see beyond themselves and how their knowledge can help others. This is probably because they are trying so hard to fend for themselves because the base salary is so low for the amount of work and stress it takes to penetrate a market where payroll is highly commoditized. The company culture from a sales standpoint stinks , and there are multiple daily conflicts between seven enter divisions and I have witnessed many of my colleagues experience bullying , harassment, and lack of quick response by management to resolve the issue . Do your homework on other companies , there are some great ones out there to work for like Paylocity, Trinet, Ultimat Software, iSolved, Namely, and even some local providers that many of the best Paychex sales reps have left to. They all offer better compensation and overall value if you're looking for a stable career without as much stress. Don't waste your time with Paychex low ball offers if you want a successful career in sales, you are better than that! Btw, in all my time at Paychex , I have only come across 3 current clients willing to give a reference and Paychex has more than 600K clients in North America. They are getting blown away by newer companies with better strategies and resources, also a more ethical company culture overall.

Explore other reviews about Paychex

5.0
Jun 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People and the overall environment is a positive one. If you do your part, definite long term career potential. It’s not easy- but stable, growing. Worth serious consideration for early career looking for sales experience with a great training program. Also good for mid-career consideration if base salary isn’t the primary reason you are in sales.

Cons

Very fast pace that doesn’t suit everyone. If you are looking for easy or just a job to “hang out”, this probably isn’t the right spot for you.

1.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work and Flexible Time Off

Cons

Low pay. Minimal to no career growth. Constant leadership turnover. Conflicting priorities from the top with little strategic direction. Endless “do more with less” mentality and burnout. Mandatory culture and positivity “training” instead of fixing the problems creating poor culture. The company has become reactive, chaotic, and disconnected from the employees who keep it running. Current CEO drove down stock price and eradicated worker morale. Terrible leadership.

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