Stay away from working here! Unless you like asking for permission to go to the bathroom. - 401k Service Partner Paychex Employee Review

1.0
Apr 14, 2019
Recommend
CEO approval
Business Outlook

Pros

Health benefits and an on-site cafeteria.

Cons

They force you to ask for permission to use the bathroom in a group chat for everyone to see. No time granted for any personal or professional development. Supervisors will message you after 30 seconds of not being Available on the phones and ask you why you’re unavailable. Then those same supervisors leave early 3 out of 5 days a week.

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Paychex Response
7y
Thank you for leaving this review. We apologize that your experience with Paychex has been negative. Based on your feedback we can see there is room for improvement. If you would like a further discussion regarding your feedback, please contact employee_relations@paychex.com. We will be following up on these concerns and would like to thank you for sharing your experience.

Explore other reviews about Paychex

5.0
Jun 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People and the overall environment is a positive one. If you do your part, definite long term career potential. It’s not easy- but stable, growing. Worth serious consideration for early career looking for sales experience with a great training program. Also good for mid-career consideration if base salary isn’t the primary reason you are in sales.

Cons

Very fast pace that doesn’t suit everyone. If you are looking for easy or just a job to “hang out”, this probably isn’t the right spot for you.

1.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work and Flexible Time Off

Cons

Low pay. Minimal to no career growth. Constant leadership turnover. Conflicting priorities from the top with little strategic direction. Endless “do more with less” mentality and burnout. Mandatory culture and positivity “training” instead of fixing the problems creating poor culture. The company has become reactive, chaotic, and disconnected from the employees who keep it running. Current CEO drove down stock price and eradicated worker morale. Terrible leadership.

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