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      Paychex

      Engaged Employer

      Paychex reviews

      This business unit is a horrible example of what it means to work for Paychex. - Sales Development Representative (SDR) Paychex Employee Review

      1.0
      Jun 18, 2019
      Sales development representative (sdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company benefits are decent. Work/life balance.

      Cons

      Turnover is high, Very little training, no coaching, no recognition (we had one monthly recognition ceremony all year and that's only because upper management was visiting. It never happened again), Nepotism runs rampant, Nobody seems invested, Certain leaders allow their favorite reps to schedule unqualified/bogus appointments AND GET PAID, if you are not one of the favorites then you will be in constant fear of losing your job. On top of that, serious questions are met with poorly executed sarcasm.

      avatar
      Paychex Response
      7y
      We’re sorry to hear that this has been your experience at Paychex, and appreciate you taking the time to share with us. We’re always open to opportunities to chat and find ways we can improve our employee experiences. Please reach out to us at glassdoor@paychex.com.

      Explore other reviews about Paychex

      5.0
      Jun 17, 2026
      Strategic customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Paychex is a great company to work for. I’ve held multiple roles over 20+ years. There are always ups and downs, but for every position, manager, decision I disagree with, there are ten others that are outstanding.

      Cons

      It’s a large company with many opportunities to grow, but smaller companies may offer higher compensation.

      1
      5.0
      Jun 28, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      People and the overall environment is a positive one. If you do your part, definite long term career potential. It’s not easy- but stable, growing. Worth serious consideration for early career looking for sales experience with a great training program. Also good for mid-career consideration if base salary isn’t the primary reason you are in sales.

      Cons

      Very fast pace that doesn’t suit everyone. If you are looking for easy or just a job to “hang out”, this probably isn’t the right spot for you.

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