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      Paychex

      Engaged Employer

      Paychex reviews

      Horrible Experience! The grass is not always greener on the other side!! - Anonymous employee Paychex Employee Review

      1.0
      Jul 4, 2019
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits would be the only one thing that was good.

      Cons

      Poor management, lack of training, inequality between employees, some got favoritism over others. Not a team environment you are on your own to figure things out, specially being a new employee. Office environment very cold, people all around me and no idea who they were, lack of friendliness between employees. I never felt welcomed since day one. Manager sold me the world to get me hired and afterwards all changed and was told, “ I never said that”!

      avatar
      Paychex Response
      6y
      We’re sorry to hear this has been your experience. Please contact glassdoor@paychex.com to set up time for us to discuss further.

      Explore other reviews about Paychex

      5.0
      Jun 17, 2026
      Strategic customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Paychex is a great company to work for. I’ve held multiple roles over 20+ years. There are always ups and downs, but for every position, manager, decision I disagree with, there are ten others that are outstanding.

      Cons

      It’s a large company with many opportunities to grow, but smaller companies may offer higher compensation.

      1
      5.0
      Jun 28, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      People and the overall environment is a positive one. If you do your part, definite long term career potential. It’s not easy- but stable, growing. Worth serious consideration for early career looking for sales experience with a great training program. Also good for mid-career consideration if base salary isn’t the primary reason you are in sales.

      Cons

      Very fast pace that doesn’t suit everyone. If you are looking for easy or just a job to “hang out”, this probably isn’t the right spot for you.

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