Awful company to work for! - Sales Representative Paychex Employee Review

1.0
Jul 20, 2019
Recommend
CEO approval
Business Outlook

Pros

Medical benefits are good!

Cons

Mgmt only cares about numbers! Emails multiple times per Day freaking out about sales numbers! Customer service is awful on the backend and they don’t care at all about the clients. Payroll specialists complain that they have too many calls to make so who cares. Sales is not allowed to contact operations. They must send an email to advise that a client is upset or needs help. Pay for sales is the worst in the business. Paylocity and ADP pay way more! Layoffs are coming! Watch in 2 years Paychex will have half the sales staff they have now!

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Paychex Response
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Explore other reviews about Paychex

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Paychex is a great company to work for. I’ve held multiple roles over 20+ years. There are always ups and downs, but for every position, manager, decision I disagree with, there are ten others that are outstanding.

Cons

It’s a large company with many opportunities to grow, but smaller companies may offer higher compensation.

1
5.0
Jun 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People and the overall environment is a positive one. If you do your part, definite long term career potential. It’s not easy- but stable, growing. Worth serious consideration for early career looking for sales experience with a great training program. Also good for mid-career consideration if base salary isn’t the primary reason you are in sales.

Cons

Very fast pace that doesn’t suit everyone. If you are looking for easy or just a job to “hang out”, this probably isn’t the right spot for you.

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