Unhealthy environment - Software Developer Paychex Employee Review

2.0
Oct 28, 2019
Recommend
CEO approval
Business Outlook

Pros

My immediate team, new office building

Cons

My time at Paychex was spent feeling isolated and depressed. Within my first two weeks, I realized I was the only Black person in a building filled with hundreds of people and started feeling like I had made a serious mistake. Felt dis-empowered, seeing something wrong that I couldn't do anything about. After awhile, the lack of diversity in PD-and-IT started to seem intentional. Many Testers, Scrum Masters, Requirements Analysts, and so on come from non-technical roles in other departments. Those other departments are more diverse but it seems like the only people who ever transfer into PD-and-IT or get hired are White or Asian. Most offensive thing was on their career portal, posting a picture of a black guy coding in a building that I had never seen another a black software engineer. Only exception to this was a black female intern. Seems like diversity is a fashion statement to them and not an actual value. They are not aware and/or they don't really care about the moral or absolute consequences of not having a diverse and truly inclusive environment. Furthermore, why would you advertise something that is false? Quit after I realized that my employment at Paychex had made me stop trusting my ambition.

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Paychex Response
6y
Paychex is dedicated to fostering a culture of inclusion and diversity by embracing individual differences, life experiences, knowledge, innovation, self-expression, unique capabilities, and talent. We also value integrity in all that we do, including using photos on our careers page of our actual employees. Although we are on a journey of increased efforts to be more intentional around inclusion in all aspects of business, we are disappointed to hear that your experience has let you down. We will be sharing your feedback internally to our inclusion and diversity team, as well as our leaders in PD and IT. In addition, we would like the opportunity to further discuss your experience in more detail, and invite you to contact us directly at glassdoor@paychex.com.

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5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Paychex is a great company to work for. I’ve held multiple roles over 20+ years. There are always ups and downs, but for every position, manager, decision I disagree with, there are ten others that are outstanding.

Cons

It’s a large company with many opportunities to grow, but smaller companies may offer higher compensation.

1
5.0
Jun 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People and the overall environment is a positive one. If you do your part, definite long term career potential. It’s not easy- but stable, growing. Worth serious consideration for early career looking for sales experience with a great training program. Also good for mid-career consideration if base salary isn’t the primary reason you are in sales.

Cons

Very fast pace that doesn’t suit everyone. If you are looking for easy or just a job to “hang out”, this probably isn’t the right spot for you.

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