Run from the DSC department! - Dedicated Service Center Representative Paychex Employee Review

3.0
Jan 21, 2022
Recommend
CEO approval
Business Outlook

Pros

Great benefit package and time off Good raises and pay Great luncheons

Cons

It was just the department I was in. A lot of lying and not caring truly about thier employees. I was fired for having an illness and I begged for my job and asked to work from home and had Dr approval and they still fired me. They pretend they care but really don't. Metrics are easy but not fair as they keep people who do not know the job and reward them more just bc they come to work but when they are actually there they don't do anything or know what they are doing. Depending on what u want to do, not to much career advancement unless u want to move to NYC

Explore other reviews about Paychex

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Paychex is a great company to work for. I’ve held multiple roles over 20+ years. There are always ups and downs, but for every position, manager, decision I disagree with, there are ten others that are outstanding.

Cons

It’s a large company with many opportunities to grow, but smaller companies may offer higher compensation.

1
5.0
Jun 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People and the overall environment is a positive one. If you do your part, definite long term career potential. It’s not easy- but stable, growing. Worth serious consideration for early career looking for sales experience with a great training program. Also good for mid-career consideration if base salary isn’t the primary reason you are in sales.

Cons

Very fast pace that doesn’t suit everyone. If you are looking for easy or just a job to “hang out”, this probably isn’t the right spot for you.

See reviews by: Helpful|Rating|Date|All