It's tough... but it's good training in sales - National Sales Support Paychex Employee Review

4.0
Aug 21, 2008
Recommend
CEO approval
Business Outlook

Pros

Employee Growth and Benefits. Training in sales and customer service. Gain proper social skills and develop friendships with your co-workers. Makes the sales environment competitive and fun. If you meet your sales expectations you can make Conference, which is a trip to Maui or Atlantis.

Cons

Long hours, a lot of rejection, impossible quotas. Low hourly pay. Will do what it takes to steal a sale from you. An inability to call the western regions of the United States after the time of 1 PM. It makes it very difficult to generate leads to the Sales Reps in that time zone.

Explore other reviews about Paychex

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Paychex is a great company to work for. I’ve held multiple roles over 20+ years. There are always ups and downs, but for every position, manager, decision I disagree with, there are ten others that are outstanding.

Cons

It’s a large company with many opportunities to grow, but smaller companies may offer higher compensation.

1
1.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work and Flexible Time Off

Cons

Low pay. Minimal to no career growth. Constant leadership turnover. Conflicting priorities from the top with little strategic direction. Endless “do more with less” mentality and burnout. Mandatory culture and positivity “training” instead of fixing the problems creating poor culture. The company has become reactive, chaotic, and disconnected from the employees who keep it running. Current CEO drove down stock price and eradicated worker morale. Terrible leadership.

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