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      Paychex

      Engaged Employer

      Paychex reviews

      Good place to work - IT Support Paychex Employee Review

      4.0
      Sep 9, 2008
      It support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits and amazing stability top the list. It takes time to climb the ladder, but you know you have a job/career to go to each day. That is indeed priceless. That and they are flexible enough to allow us to work 4 10 hour shifts that result in 3 day weekends.

      Cons

      I had to take a hefty pay cut to take this position. This combined with a 2 year commitment before I can move up to a new position within IT are the biggest downfalls. At the end of the day I know I have a job to go to every day, and a career to advance. In my opinion the good well out weighs the bad.

      Explore other reviews about Paychex

      5.0
      Jun 17, 2026
      Strategic customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Paychex is a great company to work for. I’ve held multiple roles over 20+ years. There are always ups and downs, but for every position, manager, decision I disagree with, there are ten others that are outstanding.

      Cons

      It’s a large company with many opportunities to grow, but smaller companies may offer higher compensation.

      1
      1.0
      Jun 27, 2026
      Sr.business intelligence analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work and Flexible Time Off

      Cons

      Low pay. Minimal to no career growth. Constant leadership turnover. Conflicting priorities from the top with little strategic direction. Endless “do more with less” mentality and burnout. Mandatory culture and positivity “training” instead of fixing the problems creating poor culture. The company has become reactive, chaotic, and disconnected from the employees who keep it running. Current CEO drove down stock price and eradicated worker morale. Terrible leadership.

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