Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      TTEC

      Engaged Employer

      TTEC reviews

      Take it for what it’s worth - Customer Service Representative (CSR) TTEC Employee Review

      3.0
      Oct 29, 2025
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Incredibly easy job. They hire good people as agents.

      Cons

      Rules apply to some and not others. Don’t go above and beyond because they will just take advantage of you aka not pay you more. Also the pay for the role is well below average. At least the project I was a part of had no future for work from home. Which is silly because for that low level of pay and after commuting, you are making barely above minimum wage. The tobacco surcharge is ridiculous. They double bill you on it and then never return the money.

      avatar
      TTEC Response
      7mo
      Thank you for sharing your experience and for being part of the team. We’re glad to hear you appreciated the people you worked with. We also value your feedback regarding pay, consistency in applying policies, and project-specific work-from-home options — insights like these help us continue improving fairness and support for our employees. Wishing you all the best in your future opportunities.

      Explore other reviews about TTEC

      5.0
      Jun 21, 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

      2.0
      Jun 19, 2026
      Patient support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, great team (if you’re lucky)

      Cons

      You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

      See reviews by: Helpful|Rating|Date|All
      Related searches: TTEC jobs | TTEC salaries | TTEC benefits | TTEC interviews
      TTEC reviewsTTEC Customer Service Representative (CSR) reviewsTTEC review