Great Until It Isn't - Senior PS Engineer TTEC Employee Review

3.0
Nov 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexibility | Teammates are in the same boat | Worked with knowledgeable individuals

Cons

Company cares more about stock price / company value than anything else

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TTEC Response
7mo
Thank you for sharing your feedback and for your years of contribution. We’re glad to hear you valued the flexibility and teamwork during your time. Your insights about priorities are appreciated and help highlight areas to reflect on as we continue improving the experience for all employees. Wishing you the best in your next chapter!

Explore other reviews about TTEC

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company and good hours.

Cons

Back to back calls but is manageable.

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TTEC Response
1mo
Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
2.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, great team (if you’re lucky)

Cons

You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

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