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      TTEC

      Engaged Employer

      TTEC reviews

      I really enjoyed working there - Customer Service Agent TTEC Employee Review

      3.0
      Nov 23, 2025
      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Provide equipment, work at home in your pajamas, only had to communicate with my coworkers or supervisor in Teams, they offer the option to get paid daily if you need to.

      Cons

      After you’re there for 90 days they have hard expectations. You are expected to do ALOT of things at the same time. I don’t mind multitasking but OMG! If you don’t reach your expected goals you get wrote up. They do let you tell them what you need to reach your goals for example job shadowing with a coworker. After your third write up you are let go.

      Explore other reviews about TTEC

      5.0
      Jun 11, 2026
      Custiner service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, easy to work with.

      Cons

      Not much training, only 2 weeks provided and then QAs begin right away.

      avatar
      TTEC Response
      6d
      Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
      2.0
      Jun 19, 2026
      Patient support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, great team (if you’re lucky)

      Cons

      You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

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