Team leader - Team Leader TTEC Employee Review

2.0
Dec 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Money-wise Position Experience for the newly hired

Cons

Pressure - stress - attitude - unfair - unprofessional

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TTEC Response
6mo
Thank you for sharing your experience with us. We’re glad to hear you found value in the role, the career exposure, and the opportunities it provides for new team members. We also appreciate your honest feedback regarding stress, pressure, and professionalism — insights like these help us identify where we can strengthen support for our teams and improve the work environment. Wishing you continued success in your role and career journey.

Explore other reviews about TTEC

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company and good hours.

Cons

Back to back calls but is manageable.

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TTEC Response
1mo
Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
2.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, great team (if you’re lucky)

Cons

You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

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