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      TTEC

      Engaged Employer

      TTEC reviews

      Unpredictable Company - Customer Representative II TTEC Employee Review

      2.0
      Jan 3, 2026
      Customer representative ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      - 90% Chat - Accessible public transportation

      Cons

      - Laggy computers - Toxic team leader

      avatar
      TTEC Response
      5mo
      Thank you for taking the time to share your feedback. We’re glad to hear you appreciated the chat-focused work and the accessibility of the location. We also take your concerns about system performance and leadership experience seriously. Feedback like this helps us identify areas where we need to improve and better support our employees. We appreciate you being part of the team and wish you continued success in your role.

      Explore other reviews about TTEC

      5.0
      Jun 11, 2026
      Custiner service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, easy to work with.

      Cons

      Not much training, only 2 weeks provided and then QAs begin right away.

      avatar
      TTEC Response
      4d
      Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
      4.0
      Jun 18, 2026
      Health insurance customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not a bad job for someone who needs the flexibility of working remotely.

      Cons

      Representatives were moved around quite a bit between different supervisors, which was both challenging and disappointing at times. It's always nice to be able to build a relationship with a set team/supervisor and be able to stick with that team for awhile.

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