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      TTEC

      Engaged Employer

      TTEC reviews

      Experience Isn’t Enough: Career Stagnation Among Long-Term Staff - Anonymous employee TTEC Employee Review

      2.0
      Jan 8, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote opportunities Opportunities to collaborate with different teams globally Upskilling opportunities through mentorship/modules Good benefits Results driven

      Cons

      Work politics Unbalanced workload, especially with tenured team members (Sometimes) exploitation of skill sets Achievements are irrelevant for career progression No long-term career plan for tenure employees (5 years and above) Skills mismatch

      avatar
      TTEC Response
      5mo
      Thank you for sharing your feedback and for your many years of dedication to TTEC. We’re glad to hear you’ve valued the remote opportunities, global collaboration, upskilling resources, and benefits. We also take your comments about workload, career progression, and skill utilization seriously — feedback like this helps us identify ways to better support and grow our long-term employees. We appreciate your contributions and wish you continued success in your career journey.

      Explore other reviews about TTEC

      5.0
      Jun 11, 2026
      Custiner service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, easy to work with.

      Cons

      Not much training, only 2 weeks provided and then QAs begin right away.

      avatar
      TTEC Response
      4d
      Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
      4.0
      Jun 18, 2026
      Health insurance customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not a bad job for someone who needs the flexibility of working remotely.

      Cons

      Representatives were moved around quite a bit between different supervisors, which was both challenging and disappointing at times. It's always nice to be able to build a relationship with a set team/supervisor and be able to stick with that team for awhile.

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