Fine if you are younger - Customer Service Representative (CSR) II TTEC Employee Review

2.0
Feb 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Working from home is the best.

Cons

No raises or chance to move up If you are male. People moving up are the ones that complain the most and want to leave.

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TTEC Response
3mo
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you appreciate the flexibility of working from home. We also take your comments about career growth and recognition seriously — feedback like yours helps us identify ways to better support and develop our employees. We appreciate your input and wish you continued success in your role.

Explore other reviews about TTEC

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good atmosphere with nice people

Cons

- fully onsite work - hard to get promotion

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TTEC Response
2d
Thank you for sharing your feedback and for your time with TTEC. We’re pleased to hear you enjoyed the positive atmosphere and the people you worked with. We also appreciate your feedback regarding onsite work and career advancement opportunities. Input like yours helps us continue evaluating and improving the employee experience. We wish you all the best in your future endeavors.
4.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Worked at home. All equipment was sent to me. Awesome managers and employees.

Cons

Computer messed up a lot. I had to call IT to fix it a lot. Had to meet your goal every month or you would get wrote up.

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